The posting
Most of what makes American healthcare expensive isn’t medical care. It’s the machinery wrapped around it: middlemen taking a cut, fraud nobody stops, and billing systems designed to fight over payment instead of deliver care. The result is higher premiums, denied claims, surprise bills, and a system patients increasingly experience as adversarial.
Arlo is rebuilding health insurance for small businesses from first principles: making sure as much of every premium dollar as possible goes to care instead of getting absorbed by the system around it. We do that by identifying fraud earlier, steering members toward higher-quality and lower-cost care, automating operational overhead, and eliminating vendors whose business exists mostly to take a cut.
AI is the foundation that makes this work. We use it across underwriting, operations, clinical programs, and member experience to build an insurer that becomes more efficient as the technology improves.
We’re already operating at meaningful scale: profitable, hundreds of millions in premiums, tens of thousands of members covered, and growing quickly through brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, with a team from Palantir, YC companies, and longtime healthcare operators.
ABOUT THE ROLE
As the VP of Clinical Strategy & Population Health, you’ll be responsible for designing the clinical foundation of Arlo’s health plans—making care more affordable, accessible, and high-quality for our members nationwide. You’ll work across product, actuarial, and operations functions to define population health strategies, develop partnerships with providers, and build models that deliver better outcomes at lower costs.
WHAT YOU WILL DO
Some initiatives you will lead:
Health Plan Design: Shape plan structures that drive preventive care, reduce wasteful spend, and promote high-value care. You’ll use data and clinical insight to design benefit structures that actually make people healthier.
- Population Health Strategy: Identify key needs across Arlo’s member populations and develop scalable, data-driven programs to improve outcomes and reduce the total cost of care.
- Care Navigation Models: Help guide how Arlo’s concierge and care support services proactively engage members—especially those with complex or rising risk conditions.
- Condition-Focused Programs: Use Arlo's claims history to identify where members need the most support—such as diabetes, MSK, and oncology—and design targeted clinical programs to address them. You'll decide where it makes sense to build in-house versus partner with specialized vendors.
- Integrated Care Delivery: Explore models that let Arlo take a more direct role in members' primary care experience—deepening the patient-provider relationship and giving us greater ability to influence quality, continuity, and cost of care.
- Provider Partnerships: Build relationships with value-based providers, specialist networks, and health systems. Craft incentive structures that align economic outcomes with quality improvement.
- Clinical Voice: Serve as the clinical expert in product, claims, and underwriting discussions—ensuring that decisions are backed by sound medical reasoning and real-world impact.
WHAT WE ARE LOOKING FOR
1. Clinical Background: You have a clinical degree (e.g., MD, DO, RN, NP, MPH) and experience working directly with patients or health systems.
2. Population Health Experience: You’ve developed or led population health programs or value-based care models in a health plan, provider group, or ACO.
3. Health Plan Design Acumen: You understand how health plan structures impact member behavior and provider incentives—and have ideas for doing it better.
4. Strong Communication Skills: You can translate clinical insights into business recommendations and vice versa. You’re just as comfortable in a product roadmap meeting as in a clinical roundtable.
5. Bias for Impact: You like to build. You’re comfortable working in ambiguous environments and excited by the opportunity to shape a health plan from the ground up. You are happy to take partner meetings and proactively turn your ideas into reality.
6. Data Driven: You have experience working with claims data and can derive data-driven strategies and action plans based on it.
7. Startup Curiosity (or Experience): You’ve worked in or closely with early-stage companies—or want to in the future.
PROCESS
This is what you can expect when we like your application:
1. 30 minute conversation with Rachelle (Talent Lead)
2. 45-minute introductory call with Karthik (CTO/COO & Co-Founder)
3. Take-home case study
4. 30-minute review of your case study (virtual)
5. Onsite interview at our NYC office (or virtual for remote), including behavioral/cultural components
WHY JOIN ARLO:
- High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company.
- Join an important mission: Your work directly influences how people access care and improves lives at scale.
- Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity.
- Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare.
- High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.
Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process.
Arlo is an equal opportunity employer. We do not discriminate based on age, race, color, creed or religion, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under New York State law.
🔒 Your safety matters to us. If you're selected to move forward in our hiring process, you'll hear directly from a member of our Recruiting team via an @joinarlo.com email address. We will never ask for personal or financial information outside of our formal onboarding process. When in doubt, please reach out to us to verify at: [email protected] http://joinarlo.com.
