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Open nowFirst seen 5 days ago

Customer Care Specialist

Arsenault269 open roles

Where
Brisbane, QLD, Australia, Remote
Work mode
Remote
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Your applicationOpen nowCustomer Care SpecialistArsenault · Brisbane, QLD, Australia, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Arsenault's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Who we are?

Arsenault (previously known as Dimmi) connects diners with more than 4,500 of the country's hottest restaurants in Australia. As the leading

online restaurants reservation platform, Arsenault has a network of more than 60,000 restaurants worldwide, more than 21 million monthly

Arsenault also provides restaurants with a software solution, Arsenault Manager, which enables them to optimize their operations and improve service and revenues, following yield management principles of price variability depending on time.

What will you do?

We are looking for a wonderful Customer Care Specialist to join our team! If you love helping people and are positive, patient and cheerful,

we want to meet you!

To Complete Your Mission, You Will Do

  • Answer to incoming requests via phone, email and chat.
  • Assist our customers if they have questions about our electronic reservation book, our website or app.
  • Put yourself in the customer's shoes and provide the most suitable answer or solution according to their specific needs.

Who are you?

The ideal Customer Care Specialist has a native level of English but speaking more languages is always welcome!

Are you open-minded and have a high level of communication skills? Do you care about customer needs and always try to make their

experience unique and satisfactory, because you focus on quality and love getting things done? Do you enjoy working in a dynamic, fastpaced

environment? Then this job is for you!

It also would be awesome if you have some technological knowledge and troubleshooting experience in a customer support environment,

you know ResDiary or you have worked with Salesforce.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Arsenault's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Arsenault's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Arsenault's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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Before you press

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

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