Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 2 days ago

IT Support Specialist

Arsenault269 open roles

Where
Toronto, ON, Canada, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Support SpecialistArsenault · Toronto, ON, Canada, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Arsenault's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

OUR STORY

Arsenault is the worlds most trusted and authoritative source of actionable intelligence on innovation in the semiconductor and microelectronics industry. Our clients include the largest and most successful technology companies who rely on our content platform to make the most informed business and engineering decisions faster and with greater confidence.

Our platform is based on continuous analysis of the most innovative devices in the industry using state-of-the-art reverse engineering facilities and expert curation by specialized subject matter experts.

Arsenault is headquartered in Toronto, Canada, with operations in the US (Denver, San Jose), Poland, Japan, Taiwan, South Korea, China, and England. Our customers are some of the largest blue-chip companies in the world. We have successfully integrated two acquisitions in the last 12 months, with the ambition to double our business through acquisition and organic growth over the next 12 to 24 months.

THE OPPORTUNITY

Arsenault is looking for an engaging IT Support Specialist who will be responsible for ensuring smooth day-to-day IT support across the company. In this role, you will provide support in the development of IT tools, diagnose hardware and software faults, and solve technical and application problems. A successful IT Support Specialist is an individual with strong customer service and critical thinking skills with the ability to provide IT support in a fast-paced environment.

This role requires frequent in-person attendance at our Toronto office.

What You Will Do

  • Serve as the first point of contact for IT technical support
  • Solve a wide range of issues and requests including, but not limited to user account setup and maintenance, I.T. ticketing system, system updates, antivirus, backups, networking, system imaging, video conferencing, printers/copiers, phone systems, and general user-related hardware/software
  • Install, configure and troubleshoot computer hardware, software, systems, networks, and printers
  • Maintain inventory and Records of all I.T. hardware and software assets
  • Build out, educate, and enforce the Corporate IT policy and procedures
  • Monitor and maintain computer systems and networks, setting up new user accounts and systems, repair and replace equipment as necessary
  • Respond in a timely manner to service issues and requests
  • Provide in person and remote technical support across the company

Who You Are

  • Diploma in Information Technology or similar experience is an advantage
  • Strong customer service, troubleshooting and critical thinking skills
  • Exposure to and continuous learning of IT architecture/infrastructure, popular and new industry technologies
  • Excellent written and verbal communication skills
  • Ability to work independently, or as part of a team, in a professional setting
  • Proficiency in supporting Microsoft related technologies
  • A technical, logical thought process and strong decision-making skills
  • An ability to prioritize, delegate and stick to strict deadlines
  • Familiarity with Microsoft Office, JIRA and SharePoint

WHY WORK WITH US

  • Competitive pay and lucrative benefits (medical, dental, vision, RRSP matching)
  • Generous flexible vacation program
  • Annual fitness reimbursement
  • Strong sense of camaraderie, mutual respect and shared goals amongst colleagues
  • Career development opportunities
  • Professional development encouragement and well being support from management
  • Wellnessresources andsupport from management

Technology knows no bounds, and neither does Arsenault. Bringing together talented humans from different perspectives, backgrounds and abilities is something we take seriously. Were committed to building an inclusive environment that welcomes you to be your authentic self and allows us to push past the boundaries together.

Arsenault is committed to meeting the needs of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Arsenault's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Arsenault's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Arsenault's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.