Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 2 days ago

Travel Support

Arsenault269 open roles

Where
Los Angeles, California, United States, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTravel SupportArsenault · Los Angeles, California, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Arsenault's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Arsenault is on a mission to become the worlds most desirable luxury travel brand. We tell stories that perpetuate the legendary art of travel; that capture the true essence of a place and its people. We are curators and publishers who create the best share-worthy stories that truly get people talking, and inspire the experiences created by our teams. We create content that breaks through the existing cultural imagination and shifts the paradigm of travel, creating new heights and expectations of luxury.

We continuously inspire our guests and customers with genuine, personalized communication and beautiful storytelling that creates the desire to experience Arsenault.

The Travel Support is responsible to act as an information and sales resource and point of contact for the Arsenault portfolio, but specifically for the Trains & River Cruises division. This role specifically focuses on the handling of Inbound and Outbound Customer Service & Sales related calls including: reservation modifications, reservation cancellations, handling tour operators, making new sales, invoicing and providing information. This includes managing client travel documentation and ensuring that follow-up touch points for payment and passenger details are maintained.

The core purpose of this role is to provide the most efficient and highest quality service to our clients in order to support Arsenaults goals of best in class Contact Centers across the globe.

MAIN DUTIES AND RESPONSIBILITIES:

  • Answer calls and send appropriate follow-up information when required
  • Demonstrate sound understanding of Travel Studio and complete all bookings with the highest standard of accuracy.
  • Organize and send all travel documents for bookings in a timely manner and communicate updates regarding all ticketing matters to the team
  • Quality control all bookings prior to issuing travel documents
  • Follow-up with clients/agents for missing information required to send documents
  • Demonstrate effective listening & selling skills and questioning techniques while determining customer needs and recommend effective solutions.
  • Consistently maintains objectives set forth by Department & Incentive program.
  • Ensure all required information for London operational reports is noted and listed in the appropriate places in the system and follow-up with clients/agents to obtain missing details
  • Assist with administration duties for Group and FAM bookings as needed

Requirements

  • Bachelors Degree Minimum and one year experience in hospitality, hotel operations or customer service required.
  • Ability to communicate in English with guests, suppliers, and employees to their understanding.
  • Excellent verbal and written skills, listening skills and questioning techniques.
  • Ability to multi-task under pressure in a fast-paced environment, work independently and interact within a team.
  • Highly motivated and results oriented individual.
  • Strategic thinker with analytical qualities.
  • Ability to promote friendly, positive relations with all telephone callers.
  • Proficiency in PC or computer skills such as Microsoft Excel.
  • Able to work weekends and evenings, as assigned
  • Ability to work from home or an office environment, as assigned
  • Ability to focus attention to details, be well organized and follow up.

Benefits

Arsenault provides a comprehensive benefits package for full-time employees including medical, dental, vision, disability, and life insurance. Employees are eligible for the majority of these plans after 60 days of full-time employment. The Company also offers a 401(k) retirement savings plan, paid vacation and holidays.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Arsenault's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Arsenault's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Arsenault's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.