Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 4 days agoWe saw it 104 min after it went up

Infrastructure and Operations Senior Manager

Artifex Interior Systems Limited9 open roles

Where
Elmdon, Birmingham, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowInfrastructure and Operations Senior ManagerArtifex Interior Systems Limited · Elmdon, Birmingham, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Artifex Interior Systems Limited's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Artifex Interior Systems Limited postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 4 days ago

Artifex Interior Systems Limited median: 6 days open

The posting

Artifex Interior Systems is pleased to confirm the below opportunity within our business:

Infrastructure and Operations Senior Manager

Main purpose of the job

The Infrastructure & Operations Senior Manager is responsible for the delivery, security, availability, performance and continuous improvement of Artifex's IT infrastructure, workplace technology and operational IT services. The role ensures technology services are secure, resilient, reliable and cost-effective, enabling business operations and growth.

Accountable for end-to-end IT service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services consistently meet business and user needs. As the operational owner of infrastructure and workplace technology, the postholder drives service excellence, continuous improvement and effective supplier engagement across the IT estate.

Main missions and results

• Develop and maintain Infrastructure and Operations strategies and technology roadmaps aligned to business objectives, growth plans and investment priorities.

• Lead the management and continuous improvement of enterprise infrastructure services, ensuring the availability, performance, resilience and security of network, compute, storage, backup and cloud platforms.

• Own the lifecycle management of infrastructure assets, including planning, maintenance, refresh and retirement activities.

• Lead workplace technology and end-user computing services including Microsoft 365, collaboration platforms, endpoint management and productivity technologies.

• Drive a customer-focused service culture across all IT operational teams and suppliers.

• Lead the IT Service Desk and govern ITIL-based service management processes, including Incident Management, Problem Management, Change Management, Request Fulfilment, Asset Management, Configuration Management, Knowledge Management, Service Level Management, Availability Management, Capacity Management and Continual Service Improvement.

• Establish service reporting and operational dashboards to drive transparency, service ownership and accountability, working collaboratively with IT Business Operations.

• Manage infrastructure and managed service providers, ensuring performance, contractual compliance and value delivery, working collaboratively with IT Business Operations and business functions/stakeholders.

• Collaborate with Cyber Security, IT Business Operations, Enterprise Architecture and Business Applications teams to ensure operational alignment, resilience and compliance.

• Support mergers, acquisitions, divestitures and transformation initiatives where infrastructure services are impacted.

• Drive automation, standardisation and simplification of operational processes where appropriate.

• Establish and maintain operational standards, controls and governance processes to ensure compliance with regulatory, legal, cyber security and business requirements.

• Own infrastructure operational budgets and support annual planning, forecasting and cost optimisation activities.

• Lead, develop and mentor operational team members and service providers.

Measures of success to include:

• Infrastructure Availability – achievement of agreed service availability targets.

• Service Desk Performance – SLA attainment and customer satisfaction scores.

• Incident Performance – reduction in major incidents and improved resolution times.

• Change Success Rate – percentage of successful infrastructure and application changes.

• Cyber Security Compliance – adherence to security standards and remediation targets.

• Operational Resilience – successful completion of backup, recovery and continuity tests.

• User Experience – employee satisfaction with workplace technology and support services.

• Cost Optimisation – achievement of infrastructure cost and efficiency targets.

• Service Improvement Delivery – successful implementation of approved improvement initiatives.

• Supplier Performance – achievement of supplier SLA and contractual commitments.

Preferred skills and experience

• Proven experience leading enterprise IT Infrastructure and Operations functions.

• Experience managing geographically distributed infrastructure environments across multiple sites.

• Strong knowledge of enterprise infrastructure, cloud, networking, Microsoft 365 and modern workplace technologies.

• Demonstrable experience leading IT Service Desk and operational support functions, supported by strong ITIL knowledge and service performance management experience.

• Strong supplier, contract and third-party service management experience.

• Experience in operational resilience, disaster recovery, business continuity and cyber security governance.

• Proven ability to balance operational stability with transformation and continuous improvement.

• Strong stakeholder management and communication skills.

• Experience managing budgets, infrastructure investments and operational expenditure.

• Demonstrated ability to lead teams through organisational and technology change.

• Familiarity with manufacturing environments and operational technology interfaces would be advantageous.

Note: this is not an exhaustive list. All employees are expected to show flexibility and continued self-development to meet the ever-changing needs of the business. All job descriptions / vacancy notices will be subject to continual development.

Internal closing date: Friday, 7th August 2026. Please note if you apply after this date that you may still be progressed, but depending on the volume of applications we are unable to guarantee the ability to accommodate.

Artifex Interior Systems Limited is an equal opportunities employer committed to eliminating discrimination and fostering an inclusive culture for all. Our aim is that our employees will be truly representative of all sections of society, that they feel respected and able to perform at their best. We are committed to creating an environment in which individual differences and the contributions of all our colleagues is recognised.

Internal Mobility

We are always keen to support the development and progression of our existing employees. To help ensure a smooth process end-to-end, please make your line manager aware of any roles you apply for internally. In any case, line management will be informed by HR/Recruitment as part of the recruitment process, so early discussion is encouraged wherever possible.

Interested?

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV with your contact details.

If this job isn't quite what you are looking for but you are looking for a new position within Automotive, please contact us for a confidential discussion on your career.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Artifex Interior Systems Limited's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Artifex Interior Systems Limited's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Artifex Interior Systems Limited's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.