Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 6 days ago

Service Manager

Ascendance Truck Centers56 open roles

Where
Erie, PA, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService ManagerAscendance Truck Centers · Erie, PA, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Ascendance Truck Centers's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Ascendance Truck Centers postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 6 days ago

Ascendance Truck Centers median: 20 days open

The posting

Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers! WHAT WE OFFER:

Medical / Dental / Vision Insurance Health Savings Account Life, Accident, and Disability Insurance 401(k) with company match Training Paid Time Off Paid Holidays Great Culture & Team Environment Long Term Career Opportunities

OVERVIEW: Ascendance is looking for a motivated, full-time Service Manager. The Service Manager is expected to provide direction to service personnel; delegate assignments according to business needs and answers questions concerning present and future jobs; manage the operation of the Service Department including training, recruiting, interviewing, employment appraisals and possible employee discipline and termination issues; prepare an annual budget and monitor budgeted expenditures; maintain awareness of current and projected market conditions, develop and implement appropriate strategies and programs as necessary to attain the dealership’s Service Department customer, operating and profitability objectives. The successful team member has comprehensive management experience and a proven history of growing a successful team and operation. RESPONSIBILITIES:

Ensure customer satisfaction by maintaining the best possible service standards. Ensure quality work is delivered to meet customer needs. Performs necessary duties for the safe, efficient, and profitable operation of the Service Department, accomplishing sales objectives through development of a high performing team. Establishes department goals and objectives, measures progress, analyzes results, and makes improvements as needed. Accomplishes service objectives by recruiting, orienting, and training new employees, counseling, and disciplining employees and communicating job expectations. Planning and reviewing compensation actions. Enforcing policies and procedures. Achieves service operational objectives by contributing information and analysis to functional strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; completing audits; determining system improvements; implementing change. Meets department financial objectives by estimating requirements; preparing annual sales and service budgets; scheduling expenditures; analyzing variances; initiating corrective actions. Establishes service objectives by forecasting and developing annual sales, service escalation, and maintenance revenue quotas, projecting expected sales volume and profit for existing and new products. Manage labor, materials, and other costs associated with the Service team’s operations. Develop and implement effective plans for improving efficiency and maximizing profitability of the Service team. Train and provide technical assistance to service team as needed. Liaise with other departments, as needed, to coordinate service.

BASIC QUALIFICATIONS:

3-5 years of management experience is required. Experience in heavy-duty truck/engine repair and installation. Ability to troubleshoot and diagnose service issues and resolve complaints. Skills in welding, electrical, and hydraulic systems are preferred. Ability to listen, communicate effectively and resolve conflict with customers, employees, and co-workers. Experience in employee supervision and personnel administration, preferably in a service technician environment. Ability to develop written estimates and quote bids and schedule jobs. Ability to read instructions, work orders, and specifications. Must have excellent verbal and written communication skills. Ability to operate computers and business applications. Strong problem-solving skills. Goal oriented and results focused.

LICENSES/EDUCATION/TRAINING:

Post-high school education is preferred. Additional training in heavy duty trucks required. A combination of education, training or experience that provides the required knowledge, skills and abilities will be considered. Class A or B commercial driver’s license or the willingness to obtain one.

EEOC StatementAscendance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected status.

DISCLAIMER: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed, or further education required with circumstance changes (such as: growth, workload, changes in personnel, technological developments, etc.)

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Ascendance Truck Centers's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Ascendance Truck Centers's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Ascendance Truck Centers's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.