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Open nowPosted 203 days ago

Account Services Representative

ascensushr34 open roles

Pay
$19 – $19 an hour
Where
Dresher PA
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Your applicationOpen nowAccount Services Representativeascensushr · Dresher PA

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. ascensushr postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 203 days ago

ascensushr median: 4 days open

The posting

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. JOB SUMMARY: Assists Client Service Managers in providing best of class service to our clients. Selects vested benefits, reconciles trust assets including participant loans and contributions, assists Plan Sponsors with standard requests, resolves internal intra- departmental requests and manages reoccurring projects. ESSENTIAL FUNCTIONS: Provides assistance to clients through a number of channels including phone, letters and emails to quickly resolve the request Generates and delivers reports to clients Coordinates transactions with internal departments and tracks through completion Prioritizes tasks based on the urgency of the request Delivers efficient and rapid resolution in the most effective way possible Effectively utilizes and navigates internal resources to arrive at the right solution for the client (e.g. computer systems, online resources and client service relationships) Completes special projects as needed Assists team with duties and tasks as needed Multi-tasks and works in a fast-paced environment Builds internal relationships and communicates effectively Regular, reliable and punctual attendance Requirements: 1+ years of customer service experience, preferably in the financial services or benefits industry, or experience with defined contributions and benefit plans Advanced Excel experience 4 year college degree PROFICIENCIES: Client Service Proactive Resourceful Written and Verbal Communication skills Time Management Critical Thinking Organizational Skills Attention to Detail Accuracy Team Player The national average salary range for this role is $18.75-$19.00 an hour, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. We are proud to be an Equal Opportunity Employer Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. Ascensus helps millions of people save for a better future. What makes any career at Ascensus so rewarding? Collaborative, idea-sharing environment Professional Development with in-house training and tuition reimbursement Generous reward programs Paid time off Medical, dental & vision benefits Health Savings Account with employer contribution up to $1,100 401(k) & 529 college savings match programs Volunteer and charitable-giving programs Business casual dress

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