Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 30 days ago

Product Manager, Member Engagement

ash-wellness-inc3 open roles

Where
New York, United States, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProduct Manager, Member Engagementash-wellness-inc · New York, United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ash-wellness-inc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 30 days ago

The posting

About the Role

Ash is seeking a Product Manager, Member Engagement to join our Platform team. In this role, you'll own the member engagement product roadmap including email, SMS, and AI-powered voice outreach from channel logic and configuration to performance measurement and iteration. You'll collaborate with product managers, engineers, and the marketing team to deliver high-quality member engagement content. This role is foundational as outreach is the first and often only chance to reach members who've been missed by traditional care. The work you do here turns a mailed kit into a completed test, and a completed test into a closed gap in care, directly impacting health outcomes for hundreds of thousands of members.

Responsibilities

  • Configure and manage client campaigns in Customer.io, including audience segmentation, trigger logic, message sequencing, and A/B testing across outreach touchpoints.
  • Dive into engagement data to identify drop-off points, surface opportunities for further targeting, and build the case for roadmap investments that improve program performance.
  • Drive experimentation where applicable to increase member engagement rates.
  • Work alongside Senior Product Manager and Platform engineering team to ship improvements to the member engagement engine.
  • Collaborate with the marketing team to refine message content, tone, and timing for diverse member populations to drive action in the home.
  • Serve as the internal expert on how our notification and outreach systems work, educating Client Delivery, Sales, and Operations on capabilities and constraints

Qualities

  • Our ideal candidate is a mission-driven, motivated multi-tasker who finds fulfillment in doing work that has real impact.
  • Command a high bar for product experiences and leverage patient-centered design principles to guide your decision-making.
  • Analytical mindset with demonstrated ability to use data to drive product decisions and measure success.
  • Self-starter who proactively identifies opportunities to improve the product and user experience.
  • Excellent communication and leadership skills, with the ability to bridge conversation across external clients, internal stakeholders, and engineering.

Requirements

  • 3-5 years of product management experience.
  • Proven results moving conversion or retention metrics.
  • Strong analytics fluency.
  • Experience bringing AI-driven capabilities into consumer-facing product experiences preferred.
  • Knowledge of and experience managing CRM tools, like HubSpot or Customer.io, and AI voice calling tools like Bland.ai.

About Ash

Ash is a leading at-home health care platform that enables organizations to close care gaps and improve medication adherence by bringing lab-quality testing and remote patient monitoring directly into members’ homes. Combining an AI-driven engagement model with a customizable white-label experience, Ash successfully activates hard-to-reach populations at scale. The platform has helped clients connect over one million members with essential health services, including hormonal health, chronic condition management, sexual health screening, cancer screening, and beyond.

Founded in 2019 with a mission to make healthcare more inclusive and accessible for all, Ash works with organizations around the nation across the Digital Health, Public Health, and Payer sectors. Ash maintains full HIPAA compliance, and its network of laboratories holds CLIA certification and CAP accreditation. Discover more by visiting www.poweredbyash.com.

What we offer

  • The opportunity to join a mission driven team and play a crucial role in shaping the future of the company.
  • Inclusive and transparent social culture.
  • Challenging work, fast learning cycles, practical training, and meaningful feedback. We want to learn from every member of the team and bring fresh ideas to the table every day.
  • Flexible working environment with unlimited vacation time and company provided team lunches.
  • Competitive pay, full health benefits (medical, dental, vision), stock options, 401k program.

Commitment to Diversity, Equity, and Inclusion

Ash values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems in making healthcare more accessible and inclusive. We need a diverse team that can bring different perspectives and approaches, and whose experiences reflect the full set of stakeholders we seek to serve. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ash-wellness-inc's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ash-wellness-inc's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ash-wellness-inc's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.