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Open nowPosted today

Customer Service Executive

ASIAN WORLDWIDE SERVICES PTE. LTD.

Pay
SGD 3,500 – SGD 4,000 a month
Where
Central, Singapore
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Your applicationOpen nowCustomer Service ExecutiveASIAN WORLDWIDE SERVICES PTE. LTD. · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ASIAN WORLDWIDE SERVICES PTE. LTD.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted today

The posting

A dynamic and growing freight forwarding company headquartered in Singapore, with regional offices across the region. We are looking for a motivated, responsible and customer-oriented Customer Service Executive to join our team. The ideal candidate should have a minimum of 1 year of working experience in customer service, preferably in freight forwarding, logistics or the shipping industry

You should possess good communication and coordination skills, be proactive in handling customer enquiries, and be able to manage daily operational matters efficiently.

Job Responsibilities

  • Maintain good customer relationships by delivering excellent customer service and ensuring customer satisfaction.
  • Handle incoming calls, emails and customer enquiries, ensuring timely responses and efficient booking arrangements.
  • Coordinate and liaise with overseas agents, warehouse personnel, carriers and local transporters to resolve daily operational matters.
  • Follow up on shipment arrangements, transportation, customs declarations and delivery of goods.
  • Source and negotiate competitive freight rates with overseas agents and carriers.
  • Monitor shipment progress and provide timely updates to customers on shipment status.
  • Handle customer feedback and complaints professionally, ensuring prompt follow-up and effective resolution.
  • Provide administrative and operational support to ensure smooth daily operations.

Posting text belongs to the employer. Removal requests: contact us.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ASIAN WORLDWIDE SERVICES PTE. LTD.'s form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ASIAN WORLDWIDE SERVICES PTE. LTD.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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