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Open nowFirst seen 38 hours ago

Assistant General Manager (Part Time)

Associa401 open roles

Where
Vienna, VA, USA
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Your applicationOpen nowAssistant General Manager (Part Time)Associa · Vienna, VA, USA

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Associa postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 38 hours ago

Associa median: 1 days open

The posting

CMC, an Associa company, is hiring a PART TIME Assistant General Manager for its condominium community in Vienna, VA.

Work hours: Fri., 4pm-8pm Sat., 8:30am-4:30pm Sun., 8:30am-4:30pm

The Assistant General Manager is the liaison among the General Manager, homeowners, members of the Board of Directors, Committee Members, and the association management staff. The Assistant General Manager is an onsite role who assists the General Manager with office, administrative and clerical functions, coordinating and scheduling, and project management. Team collaboration and customer service driven are essential for success in this role.

Daily responsibilities:

  • Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
  • Research and respond to inquiries in-person, by phone, and email.
  • Activate and issue pool passes, parking passes, and key FOBS.
  • Receive, sort, log, and distribute mail and packages.
  • Data enter and update information in the database; record and track documents and information.
  • Issues violation letters to homeowners and follow-up to ensure corrected.
  • Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
  • Assist in preparing board packages. Coordinate and schedule monthly and annual board meetings.
  • Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
  • Assist homeowners with monthly payments, researching accounts and delinquencies.
  • Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
  • Assist with other projects as assigned.

Pay range: $16.50-$18.50 per hour.

  • 2+ years of administrative and clerical support experience. in community association, apartment management, leasing, vacation rental, hotel, or hospitality.
  • Customer service driven and team oriented with a consultative approach when assisting others.
  • Excellent communication skills (written and oral) and conflict resolution techniques.
  • Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
  • Well versed in Microsoft Office Suite (Word, Excel, Outlook).

#LI-PK1

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