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Open nowFirst seen 3 days ago

HOA Community Director

Associa400 open roles

Where
Richardson, TX, USA
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Your applicationOpen nowHOA Community DirectorAssocia · Richardson, TX, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Associa's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Associa postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

Associa median: 1 days open

The posting

We are seeking a Community Director to lead and develop a team of Portfolio Managers within our Richardson office. This role is a key leadership position focused on strengthening team performance, supporting newer managers, and driving client retention across a growing portfolio.

This is an opportunity for a hands-on leader who thrives in developing talent, building team stability, and improving operational consistency in a dynamic environment.

What We’re Looking For

  • Strong coaching and team development capability
  • Experience leading or mentoring community managers, portfolio managers, or similar roles
  • Ability to bring structure, consistency, and accountability to a growing or evolving team
  • Comfort navigating complex client relationships and resolving escalations
  • A proactive, solution-oriented leadership style

Why This Role

  • Opportunity to step into a true leadership role with the ability to influence team structure and performance
  • Visibility with senior leadership and the ability to help shape the direction of the office
  • Support from experienced leadership and shared services teams
  • Strong training and onboarding program provided
  • A chance to make a meaningful impact on both employee development and client experience

Key Responsibilities

  • Lead, coach, and develop a team of Portfolio Managers, many of whom are early in their careers
  • Drive team performance, accountability, and professional growth
  • Partner with senior leadership to improve employee retention and client satisfaction
  • Serve as an escalation point for complex community and board matters

Knowledge and Skills

  • Knowledge of GAAP at a proficient level.
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an expert level.
  • Evaluate staffing needs and participate in hiring and team structuring decisions
  • Collaborate with internal teams, including the Client Shared Service Center (CSSC), to ensure operational alignment and service delivery
  • Build strong relationships with board members, vendors, and internal stakeholders
  • Other duties as assigned
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Self-motivated, proactive, detail oriented and a team player.
  • Confidentiality and discretion in the performance of all duties and responsibilities.
  • Time management and time critical prioritization skills.

Education and Experience

  • Bachelor’s Degree Required
  • Master of Business Administration Degree Preferred
  • 7 - 10years of directly related or closely related experience
  • 5 - 7 years of Management and/or Supervisory experience
  • 5 – 7 years of Community Association experience
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