The posting
Business Development Executive (E-Commerce & Corporate Sales)
About the Role
We are a distribution and retail company specializing in FMCG products, with a strong focus on chocolate and confectionery items.
If you are a chocolate and snacks lover, passionate about sales, e-commerce and business development, this could be the perfect opportunity for you!
We are looking for an energetic, proactive, motivated and results-driven individual to join our Sales team. The successful candidate will be responsible for managing and growing our e-commerce business, as well as developing and maintaining corporate sales accounts.
You will have the opportunity to manage online sales channels, explore new business opportunities, build relationships with corporate customers and contribute directly to the growth of our business.
Whether you are an entry-level candidate eager to kick-start your career or someone with relevant sales or e-commerce experience looking for your next challenge, we welcome you to apply!
Key Responsibilities
1. E-Commerce Sales & Account Management
- Manage and oversee the company's e-commerce sales channels, including online marketplaces and the company website.
- Maintain and update product listings, descriptions, pricing, images and promotional information across online platforms.
- Monitor online orders, sales performance and customer enquiries to ensure smooth daily operations.
- Plan and execute online promotions, campaigns and seasonal sales activities to drive traffic and increase sales.
- Identify opportunities to improve online product visibility, customer engagement and conversion rates.
- Coordinate with internal departments on stock availability, order fulfilment and delivery arrangements.
- Monitor customer reviews, feedback and enquiries, ensuring timely responses and satisfactory customer service.
- Track and analyze e-commerce sales performance and recommend improvements to achieve sales targets.
- Work closely with third-party e-commerce platform representatives and Key Account Managers (KAMs) to explore promotional opportunities, negotiate campaign participation and coordinate product listings, discounts and marketing activities to drive online sales.
2. Corporate Sales & Business Development
- Identify, prospect and develop new corporate sales accounts and business opportunities.
- Build and maintain strong relationships with existing corporate customers and accounts.
- Promote and introduce the company's FMCG products to corporate clients.
- Explore business opportunities in corporate gifting, festive hampers, staff welfare programmes, events and other corporate purchasing requirements.
- Prepare quotations, proposals and product recommendations based on customers' needs.
- Follow up on sales enquiries, quotations, orders and potential business opportunities.
- Negotiate pricing and business arrangements within the company's guidelines.
- Maintain regular communication with corporate customers to encourage repeat purchases and long-term business relationships.
3. Sales Performance & Market Development
- Achieve monthly sales targets, KPIs and revenue objectives for e-commerce and corporate sales.
- Monitor sales trends, customer purchasing behaviour and market developments.
- Identify new opportunities to expand online sales and grow corporate accounts.
- Research competitors and market trends to recommend suitable sales and promotional strategies.
- Maintain an active sales pipeline and provide regular updates on business development progress.
4. Promotions & Marketing Activities
- Support the planning and execution of online marketing campaigns, product launches, promotions and seasonal sales activities.
- Work closely with the marketing team to develop promotional ideas and improve product exposure.
- Assist in preparing promotional materials, product information and online marketing content.
- Participate in corporate events, roadshows, exhibitions and other promotional activities where required.
5. Sales Operations & Administration
- Process and coordinate sales orders, quotations, invoices and other sales-related documentation.
- Maintain accurate customer records, sales information and account details in the company's ERP system.
- Coordinate with the warehouse, logistics and accounts departments to ensure timely order fulfilment and delivery.
- Monitor outstanding orders and follow up on any customer-related issues.
- Prepare regular sales reports and provide updates on e-commerce and corporate account performance.
Job Requirements
- Diploma or Degree in Business, Marketing, E-Commerce or a related field is preferred.
- Entry-level candidates are welcome to apply.
- Candidates with experience in e-commerce, online marketplace management, corporate sales, FMCG, retail or B2B sales will have an advantage.
- Familiarity with e-commerce platforms such as Shopee, Lazada, Shopify or other online marketplaces is an added advantage.
- Experience in managing corporate accounts, corporate gifting or B2B customer relationships will be beneficial.
- A strong interest in e-commerce, sales, digital marketing and business development.
Key Skills
- Energetic, proactive, self-motivated and results-oriented.
- Strong interest in e-commerce and corporate sales development.
- Good communication, interpersonal and customer service skills.
- Confident in engaging with corporate customers and developing new business relationships.
- Good negotiation, presentation and problem-solving skills.
- Good organizational skills with the ability to manage multiple tasks and priorities.
- Able to work independently as well as collaboratively with different departments.
- Positive attitude, willingness to learn and ability to adapt to a fast-paced working environment.
- Tech Proficiency: Proficient in Microsoft Office (Excel, PowerPoint and Word). Familiarity with e-commerce platforms, Shopify, ERP systems and online marketplace tools is an advantage.
- Mobility: Possess own vehicle and valid driving licence (preferred), particularly for corporate customer visits.
Why Join Us?
- A great opportunity for chocolate and snack lovers to work with products they enjoy!
- Opportunity to develop your career in e-commerce and corporate business development.
- Gain valuable exposure to the FMCG, retail and e-commerce industries.
- Hands-on experience in managing online sales channels and developing corporate accounts.
- Dynamic and fast-paced working environment.
- Friendly and supportive working environment.
Interested candidates are invited to submit their resume, stating their current and expected salary and availability to commence work.
