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Open nowPosted yesterday

Incident Response Analyst I

Astreya87 open roles

Where
Austin, TX
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Your applicationOpen nowIncident Response Analyst IAstreya · Austin, TX

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Astreya postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted yesterday

Astreya median: 7 days open

The posting

  • ScopeMonitor; triage basic alerts; supports investigations. Conducts initial incident investigations, escalates confirmed threats, and updates run books. Leads incident handling, coordinates cross-functional responses, and performs forensic analysis.
  • Essential Duties and Responsibilities: Minimum of 2-5 years' experience in a command center, service center, or similar 24x7 operations center environment. Critical Power: Experience responding to failures in Uninterruptible Power Supplies (UPS), emergency generators, and Power Distribution Units (PDUs). Cooling & HVAC: Proven track record handling cooling loops, chillers, and Computer Room Air Conditioning (CRAC) units during thermal emergencies. Monitoring Tools: Hands-on experience triaging real-time alerts from Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) tools. Standard Operating Procedures: Following and executing Emergency Operating Procedures (EOPs) and Method of Procedure (MOP) documents. Vendor Management: Experience coordinating with external delivery vendors, under tight SLAs.
  • Education and/or Work Experience Requirements: Experience in managing Data center enterprise incidents.(facility, noc, soc) Associate’s degree in IT, or equivalent experience. 2-5 years in IT Ops. Bachelor’s degree in Information Systems, or Computer Science. 2-5 years SOC/IR experience..
  • Knowledge, Skills & Abilities:Hands-on experience with Incident io, Grafana, Ring, JIRA, Teleport, Confluence. Strong analytical, troubleshooting, and decision-making skills under pressure. Excellent written and verbal communication, including technical documentation.
  • Competencies:Active learner, methodical, eager to follow procedures, dependable. Analytical, responsive, detail-oriented, collaborative, capable of leading investigations. Strategic, able to lead IR efforts, skilled at executive communication, mentor to junior analysts.

Salary Range

$59,812.00 - $94,440.00 USD (Salary)

  • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
  • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

  • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program provided by Goomi Group
  • Employee Assistance Program
  • Wellness Days 401k Plan
  • Basic and Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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