Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 19 hours ago

IT Support Administrator

Astro Shapes LLC18 open roles

Where
Struthers, Ohio, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Support AdministratorAstro Shapes LLC · Struthers, Ohio, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Astro Shapes LLC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. Astro Shapes LLC postings stay open a median of 21 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 19 hours ago

Astro Shapes LLC median: 21 days open

The posting

Join a Team Where Technology Drives Manufacturing Excellence

At Astro Shapes, technology is critical to everything we do. From supporting office teams to keeping production operations running efficiently, our IT team plays a direct role in business success. We're looking for a hands-on, customer-focused IT Support Administrator who enjoys solving problems, learning new technologies, and making an impact in a fast-paced manufacturing environment.

This is an excellent opportunity for someone who wants broad exposure across IT disciplines, including endpoint management, networking, cloud technologies, mobile device management, cybersecurity fundamentals, and manufacturing technology systems. You'll work closely with employees across the organization while building skills that can lead to future growth opportunities in network administration, cloud infrastructure, cybersecurity, or systems engineering.

What You'll Do

End User Support & Service Desk

  • Serve as the first point of contact for IT-related issues across office and manufacturing environments.
  • Troubleshoot hardware, software, network, and application issues.
  • Provide outstanding customer service while managing support requests and documenting resolutions.
  • Support users both remotely and onsite.

Hardware & Device Management

  • Configure, deploy, maintain, and troubleshoot:
  • Windows workstations and laptops Apple devices Printers and label printers Mobile devices and tablets Handheld scanners and warehouse technology
  • Manage hardware inventory, asset tracking, and lifecycle replacements.

Mobile Device & Endpoint Administration

  • Deploy and maintain devices through enterprise management platforms.
  • Support device enrollment, security policies, updates, and application deployments.
  • Assist with Mobile Device Management (MDM) solutions including Jamf and SOTI environments.
  • Support automated device provisioning through modern deployment tools.

User Access & Security Administration

  • Create and maintain user accounts, permissions, and security groups.
  • Support Active Directory, Microsoft Entra ID, and multi-factor authentication (MFA).
  • Assist with onboarding and offboarding processes.
  • Help maintain IT security standards and best practices.

Manufacturing Technology Support

  • Support technology used throughout our production and warehouse operations.
  • Troubleshoot shop-floor PCs, scanners, label printers, and connected devices.
  • Partner with operations teams to resolve issues that impact productivity.
  • Help ensure systems remain available to support manufacturing operations.

Network & Communications Support

  • Perform basic network troubleshooting and connectivity diagnostics.
  • Assist with VoIP phone setup, moves, additions, and support.
  • Escalate and collaborate on more complex infrastructure issues.
  • Support network equipment, wireless connectivity, and local site communications.

Business Application Support

  • Assist users with company software and business systems.
  • Support application installations, updates, and troubleshooting.
  • Work with internal teams and vendors to identify and resolve software issues.

What We're Looking For

Required Qualifications

  • Associate degree in Information Technology, Computer Science, or related field, or equivalent work experience.
  • 2+ years of IT support, help desk, or systems administration experience.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Comfortable working in both office and manufacturing settings.

Technical Experience Preferred

  • Windows operating systems and Microsoft 365 environments.
  • Active Directory and Microsoft Entra ID.
  • Mobile Device Management (Jamf, SOTI, or similar platforms).
  • PC, printer, scanner, and mobile device support.
  • Basic networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi troubleshooting.
  • IT ticketing systems such as Jira Service Management or ServiceNow.
  • VoIP phone systems and telecommunications support.

Preferred

  • Experience supporting manufacturing or industrial environments.
  • Familiarity with ERP systems.
  • Exposure to cybersecurity practices and endpoint security tools.
  • Certifications such as CompTIA A+, Network+, Microsoft, Jamf, or similar credentials.

Why Astro Shapes?

  • Work with technologies that support a modern manufacturing operation.
  • Gain exposure across networking, cloud technologies, endpoint management, and cybersecurity.
  • Opportunities for career growth and technical development.
  • Collaborative team environment where your ideas and contributions matter.
  • Make a visible impact on business operations every day.

If you're a technology professional who enjoys solving problems, supporting people, and continually learning, we'd love to hear from you. Join Astro Shapes and help shape the future of manufacturing technology.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Astro Shapes LLC's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Astro Shapes LLC's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Astro Shapes LLC's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.