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Open nowPosted 294 days ago

Senior Ecommerce Head

Astroyogi22 open roles

Where
Gurgaon
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Your applicationOpen nowSenior Ecommerce HeadAstroyogi · Gurgaon

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 294 days ago

The posting

Key Responsibilities

Strategic Leadership & Growth

  • Develop and execute a comprehensive e‑commerce strategy aligned with business goals to drive revenue and market share growth.
  • Set and monitor KPIs (e.g., traffic, conversion rates, average order value, retention, CAC) and use insights to optimise performance.
  • Identify new digital sales channels and business opportunities, including D2C, marketplaces, and emerging formats.

Operational Excellence

  • Oversee daily e‑commerce operations including merchandising, catalogue management, pricing strategies, promotions, and conversion optimisation.
  • Ensure best‑in‑class user experience across platforms - from discovery to checkout and post‑purchase support.
  • Collaborate with logistics, fulfilment, and customer support teams to optimise delivery and service levels.

Digital Marketing & Customer Acquisition

  • Partner with marketing teams to plan and execute performance marketing, SEO/SEM, email & retention campaigns to drive traffic and sales.
  • Leverage analytics tools to understand customer behaviour and inform acquisition and retention strategies.

Team Leadership & Cross‑Functional Collaboration

  • Lead, mentor, and grow a high‑performing e‑commerce team including operations, merchandising, UI/UX, and analytics functions.
  • Work closely with Product, Finance, Technology, and Marketing to ensure integrated planning and execution.

Analytics & Reporting

  • Prepare and present regular performance reports and insights for senior leadership.
  • Use data‑driven decisions to prioritise initiatives, optimise budgets, and enhance ROI.

Qualifications & Skills

  • 10–12 years of experience in e‑commerce, digital commerce, or online retail leadership - ideally with a proven track record of scaling online business operations.
  • Strong understanding of e‑commerce platforms, digital marketing, analytics, and customer experience.
  • Strategic thinker with excellent analytical skills and a data‑driven mindset.
  • Exceptional leadership and team‑building capabilities; experience managing cross‑functional teams.
  • Proven experience in P&L responsibility and commercial decision‑making.
  • Excellent communication, stakeholder management, and project management skills.
  • Familiarity with marketplace ecosystems, D2C platforms, performance marketing channels, and user‑centric design principles is preferred.
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