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Open nowPosted 2 days ago

Dispatcher

Athens Services40 open roles

Where
Thousand Oaks
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Your applicationOpen nowDispatcherAthens Services · Thousand Oaks

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Athens Services's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Athens Services postings stay open a median of 18 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 2 days ago

Athens Services median: 18 days open

The posting

Summary

The Dispatcher reports directly to the Operations Manager. The Dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.

Job Description

  • Oversee daily dispatch and routing operations to maximize productivity, operational efficiency, and effective utilization of drivers, assets, and equipment.
  • Assign loads and routes based on driver location, route efficiency, and operational priorities while maintaining accurate route schedules and dispatch documentation.
  • Ensure the accuracy of tonnage reports, load sheets, asset assignments, work orders, and routing data to support operational performance and compliance standards.
  • Monitor route completion through driver check-ins and maintain detailed records of scheduled, missed, and additional pick-ups, route completions, and driver activity.
  • Coordinate end-of-day assignments and operational follow-up tasks to ensure timely completion of all service and delivery objectives.
  • Prepare and maintain all compliance reports in accordance with company policies, regulatory requirements, and industry standards.
  • Serve as a primary point of contact for customer inquiries and issue resolution, delivering professional and responsive customer service to maintain high satisfaction levels.
  • Support and mentor drivers and helpers by reinforcing company expectations, safety standards, and operational procedures, while developing foundational leadership skills necessary for future advancement opportunities.
  • Identify driver performance concerns or operational issues and communicate findings to management for timely resolution.
  • Perform additional operational, administrative, and supervisory duties as assigned.
  • Provide leadership and operational support as a backfill supervisor, assisting with training, team coordination, employee development, and departmental continuity.
  • This position is designed as a developmental steppingstone into a future leadership role within the Operations Department, providing hands-on exposure to dispatch operations, employee management, customer service, compliance, and daily operational decision-making.

Required Qualifications:

  • High School Diploma or G.E.D
  • 2 – 5 years’ experience in a dispatching role, with a logistics or transportation industry experience.
  • Bilingual (English / Spanish)
  • Advanced knowledge of Microsoft Office programs (Excel, Word, PowerPoint, etc.)
  • Strong organization and communication skills.
  • Excellent customer conflict resolution abilities.
  • Ability to perform physical requirements of the position with or without reasonable accommodations.

Preferred Qualifications:

  • Bachelor’s Degree in a related field.
  • Role or Industry Experience.

Physical/Environmental Demands:

  • Physical:Sitting, continuously. Problem solving, oral/written communication, analytical ability, calculating, concentration, & interpersonal abilities Eye/hand coordination, typing, handling, & wrist motion continuously. Bending, reaching, stretching, standing, & walking occasionally.
  • Environmental:Exposure to dust, smoke, fumes, odors, & noise continuously. Exposure to grease, oil, chemicals, & wet conditions occasionally. Works inside only. Position considered office only.

Salary: $22.30 - $26.55 hourly

Hours:

9am to 7pm Monday through Friday (Rotating Saturdays)

Benefits:

  • Competitive wages
  • Comprehensive benefit package Medical, Dental, Vision
  • 401K
  • Life Insurance
  • Paid Vacation and Sick Time
  • Career plan
  • Recognition programs
  • Professional development learning
  • An exceptional work environment

Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran

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  1. A CV for this posting

    Written against Athens Services's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Athens Services's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Athens Services's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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