The posting
Overview
Join a team that plays a vital role in helping patients access the care they need. You'll be the first point of contact for patients, assisting with scheduling, insurance verification, registration, and answering questions to ensure a seamless experience. This is an excellent opportunity for someone who enjoys a fast-paced environment, thrives on multitasking, and takes pride in delivering exceptional customer service. Insurance verification or healthcare office experience is a plus, but strong communication skills, attention to detail, and a patient-focused mindset are key to success.
Responsibilities
• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems • Manages and facilitates patient scheduling, intake, check in processes • Responsible for completing benefit verifications timely and accurately • Responsible for ensuring charges and documentation are completed timely and delivered to the client • Responsible for point of service (e.g. copay) collection • Keeps clinic stocked appropriately as needed
Qualifications
Minimum Education
Required:
• High School diploma or equivalent
Minimum Experience
Required:
• 1 or more years in an administrative position
Preferred:
• Previous health care office experience
• Previous medical billing and coding
• Knowledge of benefit verification and authorization
Knowledge Skills and Abilities
• The ability to communicate effectively and professionally
• Proficient with Microsoft Office Suite
• Bilingual language skills in some clinics preferred
Role Status
No



