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Open nowPosted 4 hours agoWe saw it 9 min after it went up

Analista de Vendas de Grupos | CLUSTER OESTE

Atlantica Hospitality International

Where
Barueri, São Paulo, Brazil
Work mode
On site
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Your applicationOpen nowAnalista de Vendas de Grupos | CLUSTER OESTEAtlantica Hospitality International · Barueri, São Paulo, Brazil
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The clock on this job

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12.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 4 hours ago

The posting

A Atlantica Hospitality International é uma das maiores administradoras hoteleiras do Brasil, com um portfólio diversificado que inclui marcas de renome internacional e nacional.Nossa cultura é pautada na excelência no atendimento, inovação, desenvolvimento de pessoas e foco no cliente. Valorizamos profissionais que tenham paixão pela hospitalidade e queiram crescer dentro de um ambiente dinâmico e desafiador.Atuação como Analista de Vendas de Grupos, focado em negociação, conversão e toda tratativa referente à demanda de grupos de 3 hotéis: Radisson Alphaville, Comfort Suites Alphaville, Quality Suites Alphaville.

Responsabilidades e atribuiçõesAtender as ligações conforme padrões de atendimento e conversão de grupos;Dar todas as informações aos clientes durante toda negociação do grupo até o fechamento;Enviar solicitações de grupos para outros hotéis da rede, quando não houver disponibilidade na unidade;Eventualmente apoiar as demais áreas operacionais do empreendimento como recepção e eventos;Executar suas tarefas com exatidão, clareza e em conformidade com as políticas e padrões da companhia;Garantir a correta inserção de grupos no sistema PMS;Gerar leads/oportunidades para equipe comercial/receitas do prédio sempre que necessário;Realizar, quando necessário, site inspection com clientes;Realizar interface com Recepção e Eventos sempre que necessário para garantir a correta estada dos hóspedes;Realizar negociações de reservas para grupos;Realizar follow up das negociações de grupos;Manter a equipe de vendas informada das negociações de grupos vigentes nas unidades;Trabalhar de forma estratégica na oferta de receitas adicionais ao grupo, como Upselling, Early Check-in, Late Check-out, restaurante, entre outros;Inserção de rooming list dos grupos;Confecção e envio de Ordem de Serviços aos departamentos envolvidos na operação de grupos;Controle de negociações de grupos em sistema e/ou planilha de controle;Realizar o fechamento dos grupos confirmados.

Requisitos e qualificaçõesExperiência em atendimento ao clienteHabilidade de negociação e persuasãoConhecimento em negociação de grupos, ordem de serviço, fechamentoConhecimento nas ferramentas VHFGestão de tempo e organizaçãoSuperior Completo ou cursandoInglês intermediário recomendável

Informações adicionais• Convênio Médico• Convênio Odontológico• Seguro de Vida• Vale Transporte• Vale Alimentação ou Vale Refeição

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