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Open nowPosted 2 days ago

Player Development Host

Atlantis56 open roles

Where
Bahamas
Work mode
On site
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Your applicationOpen nowPlayer Development HostAtlantis · Bahamas

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Atlantis's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Atlantis postings stay open a median of 12 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 2 days ago

Atlantis median: 12 days open

The posting

Job Description

Main Duties & Responsibilities:

• Act as an ambassador for the casino and give consistent, polite, timely and accurate information and service to customers visiting the casino. • Be a point of contact for casino customers to answer queries and provide support to guests relating to the loyalty program. • Achieve and exceed quarterly and annual financial targets and KPI’s that consists of existing business, lapsed business, new business and accommodation bookings. • Complete marketing tasks assigned from management for contacting casino guests, informing them of accommodation offers, events and promotions. • Anticipate, respond and consistently meet or exceed the needs of guests, including but not limited to: arranging complimentary accommodation, transportations and on-site hospitality requirements. • Responsible for conducting customer contact / interactions in a professional and transparent manner. • Responds quickly and positively to guests’ questions, requests, problems, and complaints and resolves them effectively and consistently. • To assess the guest’s casino accounts to determine and authorize what level of compensation they are entitled to, via a daily computer generated report or one on one interaction with the guest. • Proactively identify and resolve service failures by taking immediate action to resolve service gaps, leading to an increase in customer loyalty. • Actively participate in the development and delivery of casino events and promotions. • Maintains overall knowledge of the resort and provide proactive assistance to customers when appropriate using clear and concise conversations.

Required Qualifications: • Minimum 4-year college degree or certification of hospitality management • Minimum of 3 years’ experience in a management role • Gaming Board License for the Casino • Supervisory Experience • Excellent interpersonal skills • Excellent communication skills

Why Join Atlantis?

Join a world-class resort where exceptional service, teamwork , and career growth come together. At Atlantis, you'll have the opportunity to make a meaning impact while building your skills in a dynamic and rewarding environment.

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