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Open nowPosted 11 hours ago

Back Office Gaming Specialist with German

Atlean World

Where
Sofia, Sofia City Province, Bulgaria
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Your applicationOpen nowBack Office Gaming Specialist with GermanAtlean World · Sofia, Sofia City Province, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Atlean World's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 11 hours ago

The posting

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidate’s recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience, onsite, in Sofia, for a role as a Back Office Gaming Specialist with German and English.

Why this role is great for your professional and personal development:

  • Live in Sofia and embrace multicultural experiences
  • Represent a global brand
  • Fast-track career development opportunity

How your day-to-day in this role will look:

  • Respond to all customer inquiries within given timescales, efficiently and effectively, and to develop and maintain full technical knowledge and troubleshooting skills
  • Recognize when a problem or query should be transferred to another department or a more senior member of staff
  • Deal with all correspondence as requested/required
  • Responsible for maintaining and updating all administration
  • Exhibit close attention to detail when documenting cases and following processes
  • Be comfortable navigating multiple systems to research information and resolve cases efficiently
  • Manage workload effectively while meeting quality, productivity, and compliance KPIs
  • Adapt quickly to policy changes and new campaign launches

Requirements

What do you need to be successful at this job?

  • Minimum C1 German
  • Good command of MS Office (Excel, Outlook)
  • Ability to work on own initiative and under pressure to achieve deadlines
  • Assist our players with any issues they might experience or report
  • Focus on the player and provide the ultimate player experience
  • Listen to the voice of the players and communicate it further to the appropriate teams
  • Work with our team to improve our processes

Benefits

Salary 1585,00 Euros

Welcome Bonus 1500,00 Euros

  • Social package including: additional healthcare insurance, gift vouchers, sports card discounts
  • To participate in company initiatives – charity activities, team building, sports events, internal competitions
  • Opportunities for a long-term professional career
  • Entitlement to company internal training and development according to global standards

Relocation Bonus:

€1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs

21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home

Flight Tickets Covered - we handle your travel to Sofia

Make it your Next Job Without Boundaries!

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Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.

Making it Happen:

Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.

From $25, paid onceGet the CV for this job

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  1. A CV for this posting

    Written against Atlean World's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Atlean World's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Atlean World's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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