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Open nowPosted 6 hours ago

Portuguese Advisor Antivirus Software

Atlean World

Where
Thessaloniki, Central Macedonia, Greece
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Your applicationOpen nowPortuguese Advisor Antivirus SoftwareAtlean World · Thessaloniki, Central Macedonia, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Atlean World's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 6 hours ago

The posting

Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call, as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, so we make sure our employees are top-notch.

Responsibilities:

• Experience in technical-based customer assistance through voice and email

• Previous experience dealing with the challenges faced in a customer-focused role

• Act as a key participant within the internal team and wider company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department.

• As a result, driving the successful development of the team and the wider department forward.

• Problem-solving and critical thinking skills

• A passion for problem-solving with the customer's interest and satisfaction being the primary goal

• Social Media Savvy

• Ability to effectively and correctly communicate verbally and in written format

Requirements

• Portuguese (C1/C2/Native) and English (B2) speaking and writing

• Experience in Customer Support, technical support, especially with a help desk or other IT functions

• Great communication skills, written and orally

• Must be adaptable and flexible, demonstrating abilities to work with process and information changes

• Must be willing to participate in a background screening

• Proven customer communication experience (E-mail & Phone)

• Strong working knowledge of external systems and PC based internet and software applications

Benefits

Permanent Contract

GROSS SALARY x 14

• Private health insurance

• Ticket Restaurant

• Transportation allowance

RELOCATION PACKAGE

Accommodation Included

Paid Flight

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One press. We do the rest.

  1. A CV for this posting

    Written against Atlean World's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Atlean World's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Atlean World's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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