The posting
Job Description
National Account Manager
Preferred Location: Phoenix, Dallas, Houston, Denver, Vegas, Chicago (Must be located need a major international airport)
Travel: More than 40+ percent
We are seeking a highly motivated, strategic, and results-oriented National Account Manager to drive growth and customer engagement within the On Highway Trucking industry. This individual will be responsible for developing and executing account strategies, identifying market opportunities, and ensuring our organization remains aligned with the evolving needs of our customers.
The ideal candidate is a self-starter who proactively identifies opportunities, influences change and thrives in a fast-paced environment. They will serve as the voice of the customer internally while partnering cross-functionally with Product Management, Pricing, Engineering, Supply Chain, Technical Support, and Sales teams to deliver exceptional customer value.
This role requires an individual who is highly effective at negotiation, capable of navigating conflict professionally, and experienced in selling through multi-channel distribution networks. The successful candidate will possess strong business acumen, technical aptitude, and the ability to influence both customers and internal stakeholders.
Responsibilities
- Develops, manages, and expands business relationships with assigned accounts, for example by understanding and using their industry terminology and understanding their business model and buying process.
- Identifies current and emerging customer needs.
- Develops and executes account strategies to grow share with existing accounts and supports new business opportunities.
- Gains agreement to the benefits of Atmus products and solutions by helping customers make sense of available data and information.
- Grows Atmus’ share of the customer’s business.
- Negotiates and implements contracts with accounts as authorized, for example by managing customer questions and managing escalations for accounts receivable and/or payment terms.
- Leads, manages and coordinates communication and interfaces with the customer at all levels.
- Assures good communication, coordination and alignment across sales roles, supports cross-business account development strategies, and works with key internal stakeholders to achieve results.
- Achieves revenue and share goals associated with revenue and profit targets.
- Champions the voice of the customer within the business.
- Measures customer satisfaction and loyalty.
- Creates and/or implements projects intended to improve customer relationships, customer value, and grow the business with assigned accounts.
- Models (and manages, for direct reports) use of the Atmus Sales Process.
- Provides timely and accurate reports and forecasts on the assigned schedule, using Atmus tools and processes and Customer Relationship Management systems.
- Develops and executes account sales plans in support of business strategy.
- Develops growth or new business opportunities jointly with accounts and supports initiatives to increase customer value.
- Mentors, motivates, and develops less experienced sales and/or account team staff. If he/she has direct reports, conducts the following activities or ensures they are conducted by another manager: sets goals for their training and development, performance, and career planning and provides ongoing, consistent coaching and development.
- Delegates work assignments considering employee skills and development needs.
- Identifies department issues, problems, and opportunities to support continuous improvement initiatives.
Qualifications
Education, Licenses, Certifications:
●Bachelor’s degree in Business, Marketing, or related field preferred.
Qualifications:
●Minimum of five years of experience in account management, business development, or sales.
●Demonstrated success selling through multi-channel distribution environments.
●Proven ability to negotiate effectively and influence decisions at multiple organizational levels.
●Strong conflict resolution and relationship management skills.
●Experience working across cross-functional teams in a matrixed organization.
●Excellent communication, presentation, and interpersonal skills.
●Strong analytical, organizational, and problem-solving abilities.
●Ability to work independently while maintaining a high level of collaboration.
●Willingness to travel as business needs require.
Preferred Attributes:
●Strategic thinker with a bias for action.
●Highly self-motivated with an entrepreneurial mindset.
●Customer-centric and capable of identifying unmet needs and developing effective solutions.
●Comfortable operating in ambiguity and managing competing priorities.
●Demonstrated ability to influence stakeholders and drive change throughout an organization.
●Strong leadership presence with the ability to build credibility quickly.
Base salary range: $118,138 to 131,263/ year
Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Medical/Dental/Life Insurance, Health Savings Account, other personal and professional benefits.
Atmus and E-verify
At Atmus, we are proud to be an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Atmus will validate the right to work using E-Verify. Atmus will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
About Us
We are deliberately working towards a brighter future. Our daily actions consider what is important to our people, our customers and our planet. We are focused on performance, durability and sustainability to serve the world better.
