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Open nowFirst seen 4 days ago

IT Officer III

Austal Philippines72 open roles

Where
Balamban, Cebu, Philippines
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Your applicationOpen nowIT Officer IIIAustal Philippines · Balamban, Cebu, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Austal Philippines's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

About the role

The purpose of this role is to assist the corporate IT team to support the IT systems and related IT infrastructure (Printers, Servers, CAD Machines, Network and Comms), plus provide a local IT helpdesk service for the PSO site to log and manage requests for service and new requirements.

Key Responsibilities:

  • Manage an IT helpdesk, logging all requests into the corporate helpdesk system, and assigning to the appropriate resolution queues
  • Providing initial fault diagnosis and triage for minor issues, and co-ordinating with other level 2 and level 3 resources to resolve and fix major issues as part of the Global IT team
  • Facilitate communication between the group IT team and the PSO operations, including broadcasting any outage notices
  • Create and maintain configuration records for all IT assets on site
  • Assist the IT ISECO in ensuring Information Security policies are communicated, and enforced at the local site

Qualifications & Experience:

  • B.S. Computer Science, Computer Engineering, Information Technology or similar degrees
  • Preferably with 5 years of systems or IT experience including system support, integration, design, analysis and implementation.
  • Practical knowledge of print queue and printer setup
  • Working knowledge of Office365 administration
  • Working knowledge of Microsoft Operating Systems (Windows 10, Windows Server, VMWare)
  • Practical knowledge of networking, including TCP/IP, Cisco switching and routing, Wireless networking and internet security and connectivity
  • Working knowledge of the processes and procedures of an ITIL service desk function, with demonstrable knowledge of Incident, Issue, Problem, Change and Configuration management procedures.
  • Experience in applications such as Pronto, 2 Interact, SharePoint, Microsoft SCCM
  • ITIL V3 foundation or practitioner qualifications
  • Cisco Qualifications or training towards CCENT, CCNA, CCDA, CCNP, or other.
  • Microsoft Certifications such as MCSE, MCP, or other

Note: Interested applicants are required to submit the following:

  • Application letter and detailed resume (showing relevant evidence where above duties have been performed)
  • Copy of Diploma and/or bachelor's degree (whichever is applicable)
  • Any other relevant licenses and certifications

Why Austal?

  • Competitive compensation and benefits package.
  • Professional development and training opportunities.
  • A supportive and dynamic work environment.
  • Opportunities for career advancement within our growing organisation.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Austal Philippines's form

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    An application in CV Rocket: every answer filled in on the employer's form.

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