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Open nowPosted 87 days ago

Technical Support Trainer

autohellasgroup112 open roles

Where
Kifisia, Greece
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Your applicationOpen nowTechnical Support Trainerautohellasgroup · Kifisia, Greece

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Share of postings closed within
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  2. 3.5%3 days
  3. 7.4%7 days
  4. 13.2%14 days
  5. 34.5%30 days
This job: posted 87 days ago

The posting

Autohellas is a leading force in the automotive industry, shaping the future of mobility in Greece and beyond for over 50 years. Our mission is to provide flexible, reliable and integrated mobility solutions for every need.

As a member of the Th. Vassilakis Group and a publicly listed company on the Athens Stock Exchange since 1999, we operate as a Group across two main pillars:

Car rentals & leasing As the exclusive franchisee of Hertz in Greece, Cyprus, Bulgaria, Romania, Serbia, Montenegro, Ukraine, Croatia, and Portugal, we offer a diverse fleet and a full range of services — from short-term rentals to long-term leasing and fleet management.

Car imports, sales & after-sales We are the exclusive importer and distributor of leading automotive brands in Greece, including HYUNDAI, KIA, SEAT, CUPRA, FIAT, JEEP, ALFA ROMEO and more. Through our Velmar brand, we provide authorized sales and after-sales services for a wide portfolio, while also expanding into the electric mobility space as importers of innovative brands like XPENG, Leapmotor, Changan and Lepas.

With our strong presence and commitment to sustainable mobility, Autohellas is one of the largest and most dynamic companies in the automotive sector.

Learn more about our services, career opportunities, and how we drive the future of mobility on our website.

We are looking for Technical Support Trainer for our brands based in Kifissia.

Job Purpose:

Responsible for delivering technical training and providing advanced technical support to the Dealer and Service Network, ensuring high technical competence, effective problem resolution, and compliance with manufacturer standards.

Key Responsibilities:

  • Deliver technical training programs, including EV technologies, to the Dealer and Service Network.
  • Develop and update training materials, certification programs, and e-learning content.
  • Assess and certify dealer technical personnel.
  • Provide technical support to service centers through on-site visits and the manufacturer's Hotline.
  • Support the diagnosis and resolution of complex technical issues.
  • Monitor product quality and escalate technical cases to the manufacturer.
  • Translate and communicate technical bulletins and updates.
  • Collaborate with the Technical Service Department and participate in manufacturer training activities.

Key Qualifications:

  • University degree or Technical Higher Education in Automotive Technology or a related technical field.
  • Minimum 3 years of experience in automotive technical support, diagnostics, workshop operations, or technical training.
  • Strong knowledge of vehicle diagnostics, electrical systems, and automotive technologies, including EVs.
  • Excellent communication, presentation, and organizational skills.
  • Proactive, customer-oriented, and able to work under pressure.
  • Excellent command of Greek and English.
  • Good computer skills (MS Office, SAP or similar systems).

What You’ll Get:

💰 Competitive salary & benefits package

🛍️ Access to our exclusive corporate portal with special discounts just for our Group people

🛡️ Private health insurance for peace of mind

📈 Pension plan (depending on role/level) – planning ahead made easier

🏃‍♀️ On-site gym & Pilates classes at our HQ – your wellness matters!

🍝🍔 In-house restaurant with themed Pasta & Burger days – yes, we take lunch seriously!

🏓Corporate ping-pong and football tournaments

🚀 A vibrant, fast-paced environment with ongoing learning & growth opportunities

✨ If you're an energetic multitasker who thrives in a supportive and organized workspace, we’d love to meet you!

📩 Apply now and become part of our journey.

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