The posting
Job Description
Organizational Change Management (OCM) Lead provides in-depth organizational knowledge, channels voice of the customer, and has direct access to stakeholders for engagement. OCM Lead provides consistency and continuity beyond go-live, also provides faster escalation and issue resolutions. OCM Lead is the single point of contact to review and approve all OCM deliverables in the Project and will oversee and execute change campaign at AutoZone via Training and strategic communication with functional areas.
Responsibilities
- Single point of contact to review and approve all OCM deliverables
- Execute Change Campaign across all areas of the company
- Oversee Training coordination and deployment
- Oversee stakeholder and distribution lists
- Manage and deliver end-user training coordination
- Co-Leads with Procure to pay, Record to report, Store Development Maintenance Management, change management and delivery day-today
- Participate in program leadership/governance meetings to present OCM
- Evaluate and support change management goals, scope, and resourcing
- Provide input into the development and execution of OCM
- Implementation of new systems that will require adoption of new processes and changes on team structure.
- Establish and maintain change management method and standards across releases
- Review, provide and coordinate business lead feedback and approve OSM deliverables
- Facilitate access to required resources, stakeholders, and tools to deliver on the OCM change campaign
- Focus on identifying and mitigate change management issues/risks, escalations as appropriate
- Monitor and advise on adoption risks and mitigations
- Drive Integration across workstreams and localization efforts
Qualifications
- Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, or a related field
- Requires proficiency in MS office (Word, PowerPoint, Excel) and Cloud based technologies
- Requires 7-10 years of relevant experience
- International experience especially in Mexico & Brazil is preferred
- Multi-lingual in English, Portugues and/or Spanish is a plus
About Us
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.
All AutoZoners (Full-Time and Part-Time):
- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.



