The posting
The Opportunity:
This position involves monitoring of purchase orders in VWR SAP system, ensure diligent follow up on open items and drive it for a closure within agreed service levels. Communicate with suppliers and internal departments of VWR primarily via emails and phone calls on the order status and clarify any questions
Key Responsibilities:
In this role, you will play a critical part in ensuring accurate and timely purchase order confirmations, supporting seamless operations for customers and customer service teams across the European warehouse network.
What You'll Be Doing:
- Ensuring that all purchase order confirmations are processed as per the service level agreement
- This covers quantity, delivery date and pricing
- The primary objective being a complete, accurate and timely set of confirmation in the system for our customers and customer service
- Actively follow up missing confirmation and expediting overdue delivery dates
- Cancelling open Purchase Orders where we have no current demand or forecast.
- This includes contacting the supplier to cancel open order lines where the customer has cancelled their order and we no longer need to have these products come into our warehouses, in addition to updating the Purchase Orders in system.
- Additional research and data entry type processes will be added to the above as we move forward.
- Must input individual confirmation data from fax, e-mail, paper mail, ASE fall-out with the set target time.
- The confirmation over all external deliveries into the European network of warehouses and associated direct deliveries.
Skills, Knowledge & Experience:
- Excellent communication skills in English
- Strong analytical & problem-solving skills
- Proficiency in Microsoft Office and Excel
- Good organization skills
- Willingness to work in shifts as per business requirements
- Good decision-making skills
- Experience in ERP application (SAP) and Outlook is an added advantage
- Ability to learn VWR terminology
- Ability to coordinate actions across various functions and drive results
Competencies:
- Analytical and Critical Thinking
- Collaboration & Teamwork
- Continual Improvement and Innovation
- Customer Focus
- Developing People
- Driving Results
- Adhere to VWR’s policies, procedures, rules and guidelines
- Uphold VWR Culture and Values at all times
Why This Role Matters:
This position supports the efficient flow of purchase order confirmations and supplier communications, helping to ensure accurate deliveries across the European warehouse network while maintaining a high level of service for customers and internal stakeholders.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
