The posting
Purpose of Position
AdOps Interns provide operational support to Client Services (CS) teams and are focused on supporting the delivery of our service packages. It is an entry-level position which provides an ideal first step into the affiliate marketing industry. AdOps Interns work across a wide range of sectors and industries by leveraging our award-winning Awin network.
An ideal first step into the industry, the role will help you understand what goes into creating a leading affiliate programme and how Awin helps facilitate that. Awinners will have the opportunity to apply for other departmental roles within the business (if experience, suitability, skillset and location requirements are met).
Key Tasks
Work alongside the CS team to provide support to some of the network's largest clients in line with some of the following tasks:
- Upload offers and creates advertisement programs and assists with communicating details to publisher partners.
- Maintain and update internal documentation, operational processes, and support materials to ensure accuracy and consistency.
- Support automation initiatives and contribute to projects focused on improving operational efficiency and scalability.
- Collaborate with Account Management, Publisher Development, and Client Services teams to support client requests and deliver operational excellence.
- Assist in reviewing, approving, and rejecting publisher applications within advertiser programs, as well as conducting program audits to ensure compliance with network standards and best practices.
- Demonstrate ownership and a proactive approach to assigned accounts and responsibilities, identifying potential issues and escalating them appropriately when needed.
- Build and maintain effective communication with clients, publishers, vendors, and internal stakeholders through email, phone, WhatsApp, Telegram, live chat, and other communication channels.
- Support day-to-day operational activities while ensuring high levels of accuracy, attention to detail, and adherence to established processes.
- Contribute to a collaborative team environment by actively sharing knowledge, providing support to colleagues, and continuously seeking opportunities for improvement.
Skills & Expertise
- Fluency/Advanced English skills are required
- Ability to always be proactive with internal team members with a willingness to help peers and pick up additional tasks to share workload.
- Ability to prioritise workload and meet multiple client deadlines
- Familiarity with MS Office, especially Excel and PowerPoint, is an advantage
- Show impeccable attention to detail for internal and external facing work
- Demonstrate a proactive approach to improving efficiency and quality of work
- Take charge of individual responsibilities and arrange appropriate cover for time off
Skill Growth & Tools Exposure: Gain hands-on experience with leading tools in the corporate and digital industry landscape such as Salesforce, Power BI, Tableau, Power Automate, Asana, Affiliate network. Boosting your technical expertise and staying up-to-date with current market demands.
Our Offer
- Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.
- Flexi-Office: We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy.
- Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home.
- Meal Vouchers: we offer you meal vouchers for lunch
- Public Transportation: you are entitled to a transportation voucher or card to commute to the office
In addition, you’ll benefit from our global offering, including health and wellbeing initiatives, learning and development via Awin Academy, and peer-to-peer recognition programmes.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
