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Open nowPosted today

Sales Consultant

AWR13 open roles

Where
Dubai, Dubai, United Arab Emirates
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Your applicationOpen nowSales ConsultantAWR · Dubai, Dubai, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on AWR's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. AWR postings stay open a median of 17 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted today

AWR median: 17 days open

The posting

Job Description

Job purpose

The Retail Sales Consultant is responsible for meeting sales targets, converting leads into showroom visits, conducting test drives, and appraising trade-ins. They ensure high customer satisfaction throughout the sales process, meet KPIs, and maintain strong product knowledge. The role also involves outdoor sales efforts and collaborating with sales managers to optimize customer experiences.

Job responsibilities

Sales Performance

  • Vehicle Sales: This refers to the sales consultant's vehicle sales per unit. This is considered as the core responsibility to achieve the assigned sales target monthly.
  • RME Accessories: This refers to the sales consultant's accessories sales per unit.
  • KPI: Achieve quarterly set non-financial KPI

Sales Process

  • Outdoor sales: The sales consultant should be able to generate enough number of outdoor appointments for prospected customers through telephone / web / crm or leveraging social media platforms in a month to generate leads.
  • Leads conversion to walk – in: The sales consultant should be able to convert phone and digital leads from social media to walk-in to the showroom and have a better chance to further convert into sales.
  • Leads Follow-up - Web and CRM: The sales consultant has to make contact to all customers who are leads from GCRM (call center), Digital within 2 hours for web leads and 4 hrs for CRM leads
  • Test Drive: The sales consultant has to offer and conduct a vehicle test drive to customers to provide them an experience on the performance of the engine and other important driving features.
  • Trade in appraisal: The sales consultant has to offer trade in facility and appraise the customers vehicle in the event of customer interested to trade in his vehicle.
  • Manager's Second Facing: The sales consultant has to proactively ask for second facing from the sales manager and provide necessary information about the customer and his/her vehicle requirements.

Customer Satisfaction

  • Sales Satisfaction Index – SSI: The sales consultant has to ensure satisfaction to all customers by conducting the complete sales process at all times, from start to the end of customer journey of the vehicle purchase cycle.
  • Mystery Shopping - ARA ( Walk ins / Telephone / Email): The sales consultant has to ensure the sales process is conducted properly to customers at all times in accordance to the customer handling standards.

Product Knowledge

  • Quarterly Product Knowledge Test: The sales consultant has to ensure to know all the products, including the features, advantages, & benefits (FAB), vehicle new technologies and unique selling points (USPs).

Educational Qualification

  • Diploma or equivalent in a related field.

Work Experience

  • 2-3 years of sales experience in automobile or related industry.

Competencies

  • Computer proficient and should have good communication skills.
  • Fair knowledge and utilization of social media platforms such as Facebook, LinkedIn, Twitter and Instagram.

Languages

  • Must be very proficient in English (Arabic is a plus)

About Us

AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.

Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.

Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.

For more information, visit www.awrostamani.com.

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