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Open nowPosted 14 hours ago

Manager Schade

AXIS GROUP

Where
Gent, Belgium
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Your applicationOpen nowManager SchadeAXIS GROUP · Gent, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on AXIS GROUP's own form.

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 14 hours ago

The posting

- Jij leidt een team van Claims Advisors verspreid over verschillende locaties, met een sterke nadruk op efficiëntie, klantgerichtheid en samenwerking. - Jij behandelt complexe en escalatiedossiers en coördineert het gehele schadeproces, inclusief analyse, communicatie, onderhandeling en afhandeling. - Jij bent het aanspreekpunt voor collega's, klanten en externe partijen, zoals experts en verzekeringsmaatschappijen. - Jij coördineert het team door taken te plannen, te delegeren en op te volgen, inclusief het organiseren van overlegmomenten en rapportages aan het management. - Jij begeleidt collega’s in hun persoonlijke ontwikkeling, stelt individuele opleidingsplannen op en verzorgt trainingen. - Jij houdt toezicht op de kwaliteit van processen, SLA's en KPI's om een optimale klanttevredenheid te waarborgen. - Jij fungeert als cultuurcoach binnen het team, zorgt voor een positieve sfeer en samenwerking, en bent het aanspreekpunt voor HR-gerelateerde vragen. - Jij bent verantwoordelijk voor het uitvoeren van functioneringsgesprekken, het begeleiden van nieuwe medewerkers tijdens de onboarding en speelt een actieve rol in het wervingsproces. - Jij vertegenwoordigt onze klant als gezicht naar externe partijen, zoals verzekeringsmaatschappijen en klanten, evenals binnen je team en interne werkgroepen en veranderprojecten.

De ideale kandidaat: - Heeft ervaring in een leidinggevende of coördinerende functie, bij voorkeur binnen de financiële sector. - Beschikt over grondige ervaring en diepgaande kennis van het schadeverzekeringsdomein, inclusief producten, wetgeving, markt en clausules. - Toont de ambitie en volwassenheid om zowel zichzelf als het team te ontwikkelen tot specialisten in het vakgebied. - Heeft sterk inzicht in zowel interne als externe processen, met een nadruk op klanttevredenheid en samenwerking binnen het team. - Is communicatief vaardig, analytisch ingesteld, oplossingsgericht en gericht op het behalen van resultaten. - Toont bereidheid om deel te nemen aan netwerkevenementen en integratietrajecten binnen de organisatie. - Spreekt uitstekend Nederlands en kan zich goed redden in het Frans.

Posting text belongs to the employer. Removal requests: contact us.

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