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Open nowFirst seen 3 days ago

Operational Risk & Assurance Manager

Axonect55 open roles

Where
Colombo, Sri Lanka
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Your applicationOpen nowOperational Risk & Assurance ManagerAxonect · Colombo, Sri Lanka

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  2. CV RocketCV written for this posting.

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  4. CV RocketApplied on Axonect's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Key Responsibilities

Risk Register & Reporting

  • Own the ACFC operational risk register, covering known and accepted risks, with owners, due dates and escalation triggers
  • Define and track Key Risk Indicators (KRIs) for each vertical and for ACFC as a whole
  • Prepare and present the monthly ACFC risk pack in person at the leadership forum, covering top risks, trends and overdue actions
  • Escalate material risks that are not being addressed to the Head of Operations

Vertical Accountability Reviews

  • Run a monthly review session with each vertical, where leads walk through ageing items, SLA and KPI misses, overdue remediation and missed SOW deliverables
  • Pull data directly from tools and trackers so that figures are reviewed as they are, not as reported
  • Agree actions with owners and dates, and track every issue through to closure
  • Keep reviews firm on facts and constructive on the way forward, with the aim of helping teams deliver

Risk & Control Self-Assessment

  • Run a quarterly risk and control self-assessment (RCSA) with each vertical
  • Validate declared risks and controls against evidence and maintain the ACFC control register

Incidents, People Risk & Continuity

  • Maintain the ACFC operational incident record and track incidents to closure, for example client data sent to the wrong recipient
  • Map people risk as an operational exposure: key-person dependencies, succession gaps, team fatigue and timely access removal for leavers
  • Own ACFC's operational continuity plans and run annual testing, including KL and Sri Lanka failover, aligned to the Group BCM framework

Compliance & Assurance

  • Lead maturity assessment of ACFC verticals against CREST and SOC-CMM, and track improvement over time
  • Drive completion and upkeep of critical SOPs across all verticals
  • Track SOW and contractual compliance, and certification status and renewals
  • Maintain audit readiness, including evidence, findings and closure

Person Specifications

Qualifications & Experience

  • 6–10 years in operational risk, internal audit, or a bank business risk and control unit
  • Big 4 risk advisory or banking background preferred
  • Hands-on experience with risk registers, RCSA, KRIs and issue management
  • BCP / BCM experience strongly preferred
  • Exposure to cybersecurity, IT or managed services helpful, but not essential
  • Degree in Risk Management, Finance, Business, Information Systems or a related discipline
  • Certifications — Preferred: CISA, CRISC, CIA, an operational risk qualification, or CBCI. Good to have: ISO 27001 Lead Auditor, ISO 22301

Knowledge & Skills

  • Comfortable challenging senior people with data, and doing so fairly and consistently
  • Strong analytical skills; able to work from raw data and spot when an answer does not add up
  • Clear written and verbal communication, including presenting risk to leadership
  • Works independently from day one with minimal supervision
  • Familiarity with cybersecurity frameworks such as NIST CSF, ISO 27001, CREST and SOC-CMM
  • Knowledge of Malaysian and regional regulatory expectations, such as BNM RMiT, NACSA and PDPA
  • Experience with GRC or issue-tracking tools and dashboard reporting
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