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Open nowPosted 31 hours ago

Customer Service Medewerker

BaanBuro

Where
Tielt, Belgium
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Your applicationOpen nowCustomer Service MedewerkerBaanBuro · Tielt, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on BaanBuro's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 31 hours ago

The posting

Als Customer Service Medewerker ben je het aanspreekpunt voor professionele klanten en partners bij technische vragen en problemen na verkoop. Je analyseert de situatie, zoekt naar een passende oplossing en zorgt voor een duidelijke opvolging. Daarbij werk je nauw samen met collega's van sales, productie en montage en combineer je technisch inzicht met een klantgerichte en commerciële aanpak.

Jouw rol:

  • je ondersteunt professionele klanten, plaatsers en vertegenwoordigers telefonisch en via mail, zowel in het Nederlands als in het Frans
  • je analyseert technische vragen en problemen en vertaalt complexe informatie naar duidelijke en begrijpbare oplossingen
  • je zoekt naar passende oplossingen en houdt daarbij rekening met zowel de technische mogelijkheden als de commerciële belangen
  • je volgt klantendossiers zelfstandig op en communiceert duidelijk over de gemaakte afspraken en verdere stappen
  • je stemt regelmatig af met collega's van sales, productie en montage om vragen en problemen efficiënt op te lossen
  • je bent verantwoordelijk voor de binnendienstondersteuning van een vaste regio en werkt nauw samen met de betrokken vertegenwoordiger
  • je beschikt over een bachelor-denkniveau en hebt interesse in technische producten en toepassingen
  • naast het Nederlands heb je een vlotte kennis van het Frans
  • je bent sterk klantgericht en weet klantvragen op een rustige en duidelijke manier te behandelen
  • je hebt commercieel inzicht en zoekt naar oplossingen die rekening houden met de verschillende betrokken partijen
  • je werkt nauwkeurig, gestructureerd en zelfstandig en behoudt het overzicht over verschillende lopende dossiers
  • je kan goed prioriteiten stellen en blijft rustig wanneer het druk wordt
  • je bent leergierig en bereid je grondig te verdiepen in technische producten en plaatsingstechnieken

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on BaanBuro's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    BaanBuro's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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