Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 24 days ago

Senior IT Technican

babylonstoren37 open roles

Where
Franschhoek, South Africa
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior IT Technicanbabylonstoren · Franschhoek, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on babylonstoren's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 24 days ago

The posting

Job Summary

We are seeking a skilled and service-oriented IT Technician with proven experience in the hospitality industry. The successful candidate will be responsible for supporting hotel IT infrastructure, property management systems, point-of-sale systems, and back-office technologies. Strong experience with Microsoft Windows Server environments (2008–2022), Active Directory, networking, and hospitality platforms such as Symphony POS and Opera PMS is essential.

This role requires excellent troubleshooting skills, attention to detail, and the ability to provide responsive support in a fast-paced hospitality environment.

---

Key Responsibilities

Infrastructure & Server Administration

· Install, configure, and maintain Windows Server environments (2008, 2012, 2016, 2019, 2022)

· Manage and administer Active Directory (users, groups, GPOs, permissions)

· Configure and maintain DHCP and DNS services

· Perform server patching, updates, backups, and system monitoring

· Support virtualization platforms (e.g., Hyper-V or VMware) where applicable

Networking

· Maintain LAN/WAN infrastructure, switches, routers, firewalls, and Wi-Fi networks

· Configure VLANs and troubleshoot connectivity issues

· Monitor network performance and resolve outages promptly

· Ensure secure remote access solutions are operational

Hospitality Systems Support

· Provide technical support and administration for Symphony POS

· Support and maintain Oracle Hospitality OPERA PMS

· Troubleshoot front desk, restaurant, and back-office system issues

· Support POS terminals, printers, payment devices, and interface integrations

Microsoft 365 Administration

· Administer Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)

· Manage user accounts, licensing, and security policies

· Troubleshoot email flow, mailbox access, and authentication issues

· Implement and maintain MFA and security best practices

End-User Support

· Provide Level 1–3 technical support to hotel staff

· Install and configure desktops, laptops, printers, and mobile devices

· Document support tickets and resolutions

· Deliver basic user training when required

Security & Compliance

· Maintain antivirus and endpoint protection systems

· Ensure backups are running and tested regularly

· Support IT compliance standards relevant to hospitality (e.g., PCI-DSS awareness)

---

Required Skills & Experience

· Minimum 3+ years’ experience in IT support within a hospitality environment

· Strong hands-on experience with Windows Server (2008/2012/2016/2019/2022)

· Solid knowledge of:

o Active Directory

o DHCP / DNS

o Group Policy

o Networking fundamentals (TCP/IP, VLANs, firewalls, Wi-Fi)

· Experience supporting Symphony POS and Opera PMS

· Experience administering Microsoft 365

· Understanding of hotel operations and 24/7 support environments

· Strong troubleshooting and analytical skills

· Excellent communication and customer service skills

---

Desirable Skills

· Experience with backup solutions and disaster recovery planning

· Knowledge of firewall/security appliances

· Virtualization experience (VMware / Hyper-V)

· Basic scripting knowledge (PowerShell)

· IT certifications (e.g., Microsoft, CompTIA Network+, etc.)

---

Personal Attributes

· Highly organised and detail-oriented

· Able to work independently and as part of a team

· Calm under pressure in operational environments

· Flexible with working hours (including weekends/on-call if required)

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against babylonstoren's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on babylonstoren's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    babylonstoren's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.