The posting
Our client is a pre-opening ultra-luxury wellness property in Ubud that aims to open mid-year in 2027. They are seeking an experienced Wellness Director with a strong background in luxury hospitality and wellness management, who will lead the development, implementation, and overall operations of the hotel's wellness department.
This role requires a strong balance of wellness expertise, operational excellence, commercial awareness, and inspiring leadership. The Wellness Director will be responsible for establishing and delivering a distinctive wellness concept, ensuring that every offering reflects the hotel's philosophy, identity, and commitment to exceptional guest experiences.
Requirements:
- A minimum of 2 years of experience in a senior leadership role in spa and wellness management within internationally recognised 5-star luxury resorts or wellness retreats.
- A degree in Hospitality Management, Spa Management, Wellness Management, or a related field is preferred.
- Strong knowledge of holistic wellness concepts, spa treatments, longevity, mindfulness, and wellbeing practices.
- Proven experience in developing and managing wellness programs, spa operations, and guest experiences within luxury operations.
- Strong leadership, team management, and staff development capabilities.
- Good financial and commercial understanding, including budgeting, revenue management, and cost control.
- Fluent in English, both written and spoken.
- Experience in pre-opening operations or wellness concept development is highly advantageous.
Key Responsibilities:
- Lead and oversee the overall wellness strategy, concept, and daily operations of the hotel.
- Develop and implement holistic wellness programs, treatments, and personalised guest experiences.
- Manage spa, fitness, and other wellness facilities to ensure seamless operations.
- Establish and maintain operational procedures, treatment standards, and service quality.
- Recruit, train, lead, and develop a high-performing wellness team.
- Ensure exceptional guest experiences through personalised wellness journeys and attentive service.
- Manage departmental budgets, forecasting, revenue performance, and operational costs.
- Monitor guest feedback and continuously improve wellness services and offerings.
- Develop partnerships with wellness practitioners, specialists, and relevant industry professionals.
- Establish and strengthen the hotel's wellness concept and long-term positioning.



