The posting
THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
We are looking for a passionate and inspiring Assistant Café Manager to join our beautiful Daylesford Organic Café in Notting Hill, London.
Reporting to the General Manager, you will play a key role in the day-to-day running of the café, supporting the management and development of the team while ensuring every guest receives an exceptional experience.
You will lead by example on the floor, helping to create a warm, welcoming and knowledgeable service environment. From maintaining the highest standards of food and service to supporting with team development and operational efficiency, you will help bring the Daylesford experience to life.
This is an exciting opportunity for an enthusiastic hospitality professional who has a genuine passion for food, people and sustainability, and who takes pride in delivering thoughtful, memorable service.
SALARY: Up to £33,000 per annum.
HOURS: 40 hours per week, including weekends.
RESPONSIBILITIES
- Support the General Manager in the day-to-day running of the café, ensuring smooth and efficient operations.
- Lead by example on the floor, delivering warm, attentive and knowledgeable service and ensuring every guest feels welcomed and valued.
- Help lead, motivate and develop the café team, creating a positive and supportive working environment where everyone is encouraged to grow.
- Ensure the team has excellent knowledge of our menus, ingredients, organic produce and the story behind Daylesford, enabling them to make confident recommendations.
- Maintain consistently high standards of food quality, presentation and service throughout the café.
- Support the management of rotas, staffing levels and daily deployment to ensure the café is appropriately resourced.
- Assist with monitoring sales, labour costs and other key performance indicators, identifying opportunities to improve commercial performance.
- Ensure all food safety, hygiene, health and safety procedures are followed, maintaining the highest standards of cleanliness and compliance.
- Handle guest feedback and resolve any queries or complaints promptly, professionally and with care.
- Work closely with the kitchen and wider Farm Shop teams to ensure excellent communication and a seamless experience for our guests.
- Support the delivery of seasonal menus and special events, helping to bring our food and brand story to life.
- Champion Daylesford's commitment to organic food, sustainability and responsible practices, encouraging the team to reduce waste and make thoughtful choices.
- Maintain a beautiful, welcoming and well-presented café environment that reflects the quality and character of Daylesford Organic.
SKILLS YOU WILL BRING
- A genuine passion for hospitality, food and organic, seasonal produce.
- Previous experience in a supervisory or assistant management role within a quality café, restaurant or hospitality environment.
- Strong leadership skills, with the ability to motivate, support and develop a team.
- A natural ability to deliver exceptional customer service, creating warm, personal and memorable guest experiences.
- A good understanding of food and beverage operations, service standards and hospitality best practice.
- Commercial awareness, with an understanding of sales performance, labour management and cost control.
- Excellent organisational and time management skills, with the ability to remain calm and focused in a busy environment.
- Knowledge of food safety, hygiene and health and safety requirements.
- A proactive, hands-on approach and the confidence to take ownership and make decisions.
- Excellent communication and interpersonal skills, building positive relationships with guests and colleagues.
- An appreciation of organic, sustainable and responsibly sourced food, with a willingness to share this passion with others.
PERKS AND BENEFITS
Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one, including:
- Purchase your lunch at any of our Farm shops (food to go or retail) and receive 50% off, up to the value of £20.
- Shop all other products at our Farm shops and retail stores including clothing, home, garden, food and drink at 30% off, in store and online.
- Visit any of our Daylesford Restaurants and receive 30% off, or any of our Pubs and received 10% off, for yourself and up to five guests.
- Book any of our wellness classes, treatments, services or courses at
- the Daylesford cookery school with 30% off for all employees.
- Receive 60% off all Bamford skincare and 30% off apparel in-store and online. Enjoy 40% off all bath, body & home fragrance products from both Daylesford Organic & Bamford, in store and online.
- Mental Health Support: 24-hour access to our Employee Assistance Programme through Help@Hand
- Padel Discount: (Cotswolds)
- Nationwide Gym Discounts: Various nationwide gym discounts available through Help@Hand such as PureGym and The Gym Group
- Local Gym Discounts (Cotswolds Area)
- Wellbeing modules: to provide practical support and advice for your wellbeing
- Electric Car Scheme: (subject to criteria, following probation)
- Volunteering Days: One paid day per year to volunteer with a charity of your choice
- Private Medical: Subsidised private medical insurance through Bupa
- Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us
- Life Assurance: Cover equivalent to one year of your annual salary
- Enhanced Family Leave Pay (T&C’s apply)
- Enhanced Company Sick Pay (T&C’s apply)
- Enhanced Holiday Pay (up to 33 days per annum including Bank Holidays, Pro-Rata)
- Refer a Friend Scheme-Earn up to £750 when you refer a friend to work with us (T&C’s apply)
- Flu Jabs (optional, available twice per annum)
