The posting
Started in 1965, John Moore Services is a well-established and well-respected fixture in the Houston Home Services marketplace. Family-owned and operated, our focus and our success begins with our people. John Moore is dedicated to its employees, providing a work environment that encourages learning, personal and professional growth. John Moore maintains a state of the art facility, great tools and vehicles, excellent benefits, and great pay along with managers who care about your future.
Essential Functions & Responsibilities:
- Performing repairs and maintenance on a variety of equipment including refrigeration, air conditioning electric motors, heating units, heat pumps and hermetic compressors;
- Achieve monthly sales goals set by the manager(s).
- Install, maintain and repair heating, ventilation, and air conditioning (HVAC) units for residential customers; diagnose and repair of electronic, mechanical and electrical components of these systems.
- Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customers.
- Maintain proper stock, parts, tools, and safety equipment in the vehicle.
- Understand company pricing and generate appropriate customer invoices, obtain customers signature at the completion of the job; process electronic credit card payments; obtain and input accurate customer contact information including address, phone number(s) and email addresses.
- Accurately document all installed equipment upon arrival: make, model, serial number, necessary test measurements, and take pictures as necessary.
- Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations; clearly & professionally communicate to the customer what the current issues are and explain what is necessary to correct them.
- Actively participate in company provided training opportunities to stay informed on current industry technologies.
- Identify and report to the HVAC manager potential opportunities for additional business and maintain a set close rate.
Requirements:
- 2+ years of experience
- Occupied Residential Installation experience referred installing HVAC systems
- Must be registered with the State of Texas through TDLR
- Must possess EPA card Type II or above
- Good sales abilities
- Valid Texas Driver’s License with a good driving record (No DUIs for the past 5 years)
- Clean criminal record - no felonies on your criminal background report for the past 7 years
- Exceptional communication and troubleshooting skills
- Able to lift 75+ pounds
Benefits:
We invest in the whole you — your health, your family, and your future. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.
- Medical Insurance: Comprehensive medical coverage with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA.
- Dental Insurance: Dental coverage with low weekly premiums.
- Vision Insurance: Vision coverage with low weekly premiums.
- Basic Life and AD&D Insurance: Company-paid basic Life and AD&D insurance.
- Long-Term Disability: Company-paid Basic Long-Term Disability coverage.
- Short-Term Disability: Optional Voluntary Short-Term Disability coverage.
- Additional Life Insurance: Optional additional life insurance coverage available.
- Retirement Plan: Traditional 401(k) and Roth 401(k) options with company match!
- Supplemental Health Plans: Including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program.
- PTO and Paid Holidays Available
