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Open nowPosted yesterday

Berater/in Customer Center

Banque Cantonale du Valais

Where
Sion, VS, Switzerland
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Your applicationOpen nowBerater/in Customer CenterBanque Cantonale du Valais · Sion, VS, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Banque Cantonale du Valais's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted yesterday

The posting

Berater/in Customer Center ####

  • Sion
  • 60%

--------------------

Sind Sie interessiert, Kundenanfragen zu beantworten, Kunden und Kundinnen per Telefon, E-Mail und Chat zu beraten und dabei eine hohe Servicequalität zu gewährleisten? Unser Customer Center sucht einen Kundenberater oder eine Kundenberaterin!

#####

Was heisst das konkret? #####

  • Sie identifizieren systematisch die Kunden, erteilen Auskünfte, kommunizieren die Bedingungen und Informationen zu den verschiedenen Produkten und Dienstleistungen und nutzen das Verkaufspotenzial.
  • Sie geben Informationen weiter, die für die Aktualisierung der IT-Daten hinsichtlich des Kundenservices und der Marktsteuerung erforderlich sind.
  • Sie beraten telefonisch über Basisprodukte/-dienstleistungen (Konten, Karten, E-Banking) und geben erste Informationen zu anderen Bankprodukten weiter.
  • Sie begleiten und unterstützen unsere Kundschaft bei unseren digitalen Produkten und schaffen so einen Mehrwert für deren Kundenerlebnis.
  • Sie planen die Termine mit unseren Beratern und Beraterinnen.

Sie mögen Herausforderungen ? Diese Stelle ist wie für Sie geschaffen, wenn - #####

  • Sie über eine kaufmännische Ausbildung (EFZ, MPC, ESC, Maturität Typus E) verfügen.
  • Sie Erfahrung in einem Customer Center und ausgezeichnete Kenntnis der Bürokommunikationsmittel haben.
  • Sie effizient in Deutsch und Französisch kommunizieren. Weitere Sprachen sind von Vorteil.
  • Sie eine pragmatische und disziplinierte Person sind, die konstruktive Verbesserungsvorschläge vorbringt und gewandt im telefonischen Kontakt ist.
  • Sie Teamarbeit schätzen und mühelos mit Kollegen und Kolleginnen zusammenarbeiten.

#####

Dann sollten wir uns kennenlernen! Sie möchten Teil unseres Teams werden? #####

Wir freuen uns auf Ihre Bewerbung. Senden Sie dazu Ihre vollständigen Bewerbungsunterlagen an die Adresse: [email protected].

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against Banque Cantonale du Valais's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Banque Cantonale du Valais's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Banque Cantonale du Valais's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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