Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

TAC Outfitter Experience

basspro1,933 open roles

Where
Springfield, MO (Bass Pro Shops Base Camp)
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTAC Outfitter Experiencebasspro · Springfield, MO (Bass Pro Shops Base Camp)

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on basspro's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. basspro postings stay open a median of 9 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 2 days ago

basspro median: 9 days open

The posting

POSITION SUMMARY:

The Technical Assistance Center (TAC) team provides technical support to the company’s end users over the phone, in person, or remotely via remote access software. Responsibilities for Outfitter Experience include creation of incident tickets, providing front line technical support and other daily tasks and project tasks as assigned.

ESSENTIAL FUNCTIONS:

  • Provides front line technical support via phone, email, and chat.
  • Provides password support using tools, such as, Microsoft Active Directory.
  • Works within remote management tools to find information and deploy resolution to endpoints.
  • Maintains ticket creation and management.
  • Stages automated messages and communications to end users.
  • Creates knowledge base articles based on day-to-day ticket resolution.
  • ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

  • Minimum Degree Required: Diploma/GED
  • Preferred Degree: BS Degree in Computer Science or Related Field
  • Certificate(s) or License(s): CompTIA and ITIL certifications are preferred.
  • Experience: 2 years of experience in a call center or customer service environment

KNOWLEDGE, SKILLS AND ABILITY:

  • Intermediate knowledge of computing systems including, but not limited to: Microsoft and Apple operating systems, Microsoft Office, Microsoft Active Directory, as well as ability to learn new systems as they are implemented into the enterprise.
  • Ability to provide world-class customer service to end-users via an omni-channel communication approach. Ability to explain complex technical solutions in a precise, simplified manner.
  • Flexibility and a passion to grow and learn. Ability to balance role expectations with other initiatives and projects.

TRAVEL REQUIREMENTS:

  • Some initial requirements may be present for training but not regularly.

PHYSICAL REQUIREMENTS:

  • Regularly performs computer work, stands and sits.
  • Occasionally walks.
  • Seldom/never lifts up to 50lbs.

INDEPENDENT JUDGEMENT:

  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

We will be accepting applications on an ongoing basis.

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].

Bass Pro Shops

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against basspro's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on basspro's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    basspro's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.