The posting
Department/Program: Addiction Services/CASPAR Residential Reports To: Vice President - Addictions Services or Designee Supervisory Responsibilities:
Supervision of Directors of assigned Addictions programs Clinical Supervision of Clinical Directors as needed, if licensed
Schedule: Monday - Friday 9am-5pm, with some flexibility. Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts. Job Summary: The Director of Residential Recovery Services provides strategic leadership and operational oversight of Residential Recovery Services, ensuring high-quality clinical care, regulatory compliance, financial sustainability, staff development, and effective program performance in alignment with organizational goals. The Director of Residential Recovery Services contributes to Bay Cove’s mission by providing accessible, recovery oriented environments in which residents in pursuit of their recovery goals can thrive. This is an exempt position. Essential Functions of Position:
Lead Residential Recovery Services operations, providing strategic direction and support to Program Directors to achieve organizational goals. Train, mentor, and supervise Program Directors in operational management, service model, employee relations, and program administration. Collaborate with Human Resources and Program Directors to support effective recruitment, hiring, onboarding, staff development, and retention. Partner with intake resources and community organizations to streamline admissions, eliminate treatment barriers, and meet programmatic and financial goals. Ensure programs comply with federal and state regulations, accreditation standards, licensing requirements, contractual obligations, and organizational policies. Collaborate with leadership to maintain high-quality clinical programming, case management, treatment outcomes, and continuous quality improvement (If unlicensed, under the oversight of the Senior Clinical Supervisor). Monitor program budgets, revenue, expenses, and billing practices, implementing corrective actions to maintain financial sustainability and operational efficiency. Address employee, client, and community partner concerns promptly while fostering positive relationships and effective communication. Represent Residential Recovery Services at agency meetings, community events, industry organizations, and interactions with funding and regulatory agencies. Provide direct program management and clinical oversight, including review and approval of clinical documentation (if licensed), during leadership vacancies or extended absences. Other job-related duties as assigned.
Requirements for the position:
A master's degree in one of the following disciplines or a closely related field: clinical psychology, education-counseling, medicine, mental health, psychology, psychiatric nursing, rehabilitative counseling, or social work preferred. Licensure as a LADC I, LMHC, LICSW or other independent license preferred. At least three (3) years of full time equivalent supervisory experience required. At least five (5) years of experience in program or department management, including direct staff supervision, budget preparation and management, with at least two (2) years in the non-profit behavioral health field. Demonstrated advanced skills in ensuring fiscal sustainability of services. Demonstrated knowledge of the Substance Use Disorders system of care and related continuum of prevention, intervention, treatment, and recovery support networks. A thorough understanding of Substance Use Disorders and co-occurring diagnoses, and a familiarity with the American Society of Addiction Medicine (ASAM) criteria. Knowledge of local, state, and federal funding sources for substance use disorder treatment programs. Demonstrated clinical and professional writing, communication, interpersonal, and organizational skills. Intermediate proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps. Demonstrated commitment to a sustained effort to seek out, acknowledge, and respect the input of all interested parties and to advance inclusivity through every function of the role and the agency as a whole.
Personal Characteristics:
Utilizes a flexible and responsible work style that meets evolving needs of the agency. Works with integrity and respects the dignity and value of all individuals. Exhibits mission through job knowledge, pride in work role, and advocacy. Promotes diversity and inclusion of all individuals. Works in a collaborative, compassionate manner with stakeholder/ partners.
Physical Requirements:
Ability to travel within the community to provide on-site leadership (driving, walking, or using public transportation). Ability to remain in a stationary position (e.g., sitting at a desk or in meetings) for extended periods while completing documentation and administrative tasks. Frequent and clear communication with individuals, colleagues, and partners, requiring the ability to exchange accurate information in person, by phone, and in writing. Occasional lifting or carrying of program materials, supplies, or small equipment (up to 20 pounds). Must be able to enter and navigate various physical environments, including multi-story buildings without elevators. Ability to use a computer, tablet, and mobile phone for data entry, communication, and record-keeping. Ability to provide Cardiopulmonary Resuscitation (CPR) and overdose rescue (naloxone administration) if needed.
Other Qualifications:
None
Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply. Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
Pay rate: $100,000, annual salary - exempt



