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Open nowFirst seen 6 hours ago

Express Service Advisor

bayridgesubaru6 open roles

Where
Brooklyn, NY
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Your applicationOpen nowExpress Service Advisorbayridgesubaru · Brooklyn, NY
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 6 hours ago

The posting

About Bay Ridge Subaru

Bay Ridge Subaru is a trusted Subaru dealership serving Brooklyn and the surrounding communities. We pride ourselves on exceptional customer service, transparency, and a team-oriented culture. Our service department is growing, and we’re looking for a dedicated Assistant Automotive Service Writer to support our Service Advisors and deliver a first-class ownership experience to our customers.

Position Overview

The Assistant Automotive Service Writer plays a key support role within the service department, assisting Service Advisors with customer interactions, documentation, and workflow coordination. This position is ideal for someone looking to build a long-term career in automotive service within a dealership environment.

Responsibilities

  • Greet Subaru customers and assist with service check-in and vehicle information
  • Support Service Advisors with repair orders, estimates, and service documentation
  • Communicate service updates, completion times, and basic maintenance recommendations
  • Coordinate with technicians to ensure accurate repair descriptions and timely workflow
  • Answer incoming service calls and help schedule appointments
  • Maintain detailed and accurate customer and vehicle records
  • Assist with warranty documentation and recalls as needed
  • Help maintain a clean, organized, and customer-friendly service drive
  • Promote Subaru maintenance standards and customer satisfaction

Qualifications

  • Previous automotive service, dealership, or customer service experience preferred but not required
  • Basic understanding of automotive maintenance and repair terminology preferred but not required
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced dealership environment
  • Proficiency with computers and dealership service software (or ability to learn)
  • Professional appearance and positive, team-oriented attitude

What We Offer

  • Competitive compensation with growth potential
  • Ongoing training and support in a Subaru dealership environment
  • Opportunities for advancement to Service Writer / Service Advisor roles
  • Stable schedule and modern service facility
  • Supportive management and collaborative team culture
  • Employee discounts on service and vehicle purchases
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