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Open nowFirst seen 2 hours ago

Evening Service Writer

bayviewtrucks11 open roles

Where
Fredericton, NB
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Your applicationOpen nowEvening Service Writerbayviewtrucks · Fredericton, NB

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on bayviewtrucks's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: first seen 2 hours ago

The posting

Reporting to the Service Manager, the Evening Service Writer is a confident, energetic, CUSTOMER FOCUSED member of the Service department.

  • Greet and WELCOME customers.
  • Open Repair orders with accurate and thorough information, including the details of the vehicle concerns, to assist with proper diagnosis.
  • Verify open warranty recalls or campaigns available for the customer.
  • Confirm Warranty eligibility and process the warranty claims.
  • Work with Service Foreman and technicians to maintain clear communication with the customer and ensure that their concerns are addressed quickly.
  • Maintain this communication with the customers throughout the repair process, including, the customer’s approval of the repair, an estimate of the cost and an expected time of completion.
  • Ensure all charges are calculated and posted with accuracy to ensure timely close of Repair Orders
  • Identify possible upcoming Preventative Maintenance services with customers and schedule for them.
  • Maintain an organized work space and adhere to all company policies and procedures.
  • Other administrative duties as assigned by the Service Manager or Foreman.

Required Experience / Skill Set

  • Strong computer skills with an emphasis on Windows based programs and MS Excel & Word. Experience with KARMAK is an Asset
  • Minimum of 3 years Automotive / Truck dealership experience.
  • Excellent Customer Service Skills with the ability to prioritize and focus in a fast-paced environment

Benefits:

  • Competitive Salary
  • Extended Health Care
  • Dental Care (Basic + Major)
  • Disability insurance
  • Life insurance
  • RRSP Match
  • Store discount
  • Vision care
  • Safety Footwear Reimbursement
  • Wellness Reimbursement

Experience:

  • Service Advisor: Minimum 2 years
  • Customer Service: Minimum 2 years

We are an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without discrimination.

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