The posting
Company Summary: Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors.
Position Summary: The Vice President of Clinical Operations provides oversight of the Admissions and Clinical Programs and Services within designated markets. This senior leadership role ensures the health and well-being of individuals served by implementing market-specific initiatives and Beacon’s core standards of clinical care for individuals with Intellectual and Developmental Disabilities (IDD) and/or high acuity Behavioral Health conditions (BHIDD). Responsibilities include implementation of a best practices model of clinical care, budget management, facilitating program growth and development across assigned markets through strategic leadership, and collaborating closely with department leaders to maintain Beacon's superior service quality and competitiveness in the Human Service industry.
Supervisory Responsibilities: Clinical Director
Primary Responsibilities:
Partner with the National Vice President of Clinical Operations to provide oversight of a best-in-class, evidenced based behavioral health and clinical model across the assigned market/s. Implement and monitor compliance with proven clinical best practice standards of care across the assigned market to provide the most impact in improving the health, behaviors and outcomes for our Individuals. Standards of care to include, but not limited to admission protocols, assessment of needs, staffing, services, training, and interventions. Participate in the accreditation process and ensure adherence to clinical policies and procedures.
Utilize data to drive sound clinical priorities and decisions. Continue to develop and integrate Beacon’s Clinical Dashboards and measure our effectiveness at managing our individual’s health. Monitor and improve key performance metrics including ED visits, hospitalizations, recidivism, medical/clinical IR/ERs, physicals, physician appointments, and social determinants of health. Demonstrate that our clinical involvement in the homes and with our individuals’ served decreases and/or eliminates crisis situations, ED visits and inpatient hospitalizations. Implement and monitor the regular practice of critical incident debriefings at each home to assist effective shift transitions. Help improve the quality of processing incidents, issues, and needs that occurred on previous shifts. Manage and improve our post-hospitalization/ED visit support and ensure development of plans that enhance and support recovery that is targeted specifically to the individual in advance of their return to the home. Identify and implement preventative measures for high-risk behavioral health conditions and behaviors (i.e. self-harm, suicide attempts/ideation, elopement, physical aggression) and a process by which high-risk cases escalate to the VP of Clinical Operations for consultation and monitoring. Provide oversight of the admissions process to ensure an efficient process that expedites admission while identifying and adequately addressing the clinical and medical needs of the individual being supported prior to admission. Promote positive supports whenever possible and ensure the clinical and admissions teams capture comprehensive “whole person” data on each individual being supported including the person’s strengths, positive attributes, likes, dislikes, talents, and interests and builds plans of service to include and support these attributes. Work with our training and operation’s leadership to enhance and reinforce training with all direct care staff on identifying precursors to acting out behaviors and crises. Achieve a unified clinical team approach that uses data to develop treatment plans that align with the goals of the individual and the care team and drive the interventions used by our medical teams across markets.
Work with an interdisciplinary team of clinical, nursing/medical, quality and operations market leaders to ensure we have efficient methods and systems for managing individual care needs including admissions protocols, person-centered plans, behavior treatment plans, medication reviews, and care coordination needs. Ensure all encounters are consistently and accurately tracked and reported. Support senior leadership with data and impact reports that demonstrate the value we create for all stakeholders including individuals served, staff, community, state/payors, and our investors.
Identify and promote standard performance expectations across markets to be integrated into performance reviews for clinical and admissions staff. Identify and implement preventative measures for high-risk behavioral health conditions and behaviors (i.e. self-harm, suicide attempts/ideation, elopement, physical aggression) and a process by which high-risk cases escalate to the NVP of Clinical Operations for consultation and monitoring.
Required Education and Experience:
Master’s degree in a human-services related field (MSW strongly preferred)
A minimum of 4 years of previous experience in behavioral health leadership at a state or regional level in related industry that manages adults with severe mental illness and developmental disabilities. Licensed and credentialed in the state of New Jersey to manage clinical staff (LMSW or BCBA) Approved by the state, federal, and local governmental entities to work within BSLS programs. Maintains own mandatory training and certification requirements. Required experience with Microsoft Office Suite (Word, Excel, PowerPoint). Demonstrated organizational skills and the ability to multitask and meet project deadlines. Excellent oral and written communication skills. Team player capable of working well with all levels of the organization. Must possess a valid Driver’s License. Proficient in speaking, reading and writing the English language required. Team player capable of working well with all levels of the organization.
Work Environment: In-person/in office (Princeton, New Jersey)
Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evenings and weekend work may be required as job duties demand.
Travel: Occasional travel of about 20-30%.
