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Open nowFirst seen 4 days ago

Assistant GM, Club & Recreation

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Where
Hong Kong, Hong Kong SAR, Hong Kong
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Your applicationOpen nowAssistant GM, Club & RecreationBegin your journey · Hong Kong, Hong Kong SAR, Hong Kong

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

A Hong Kong listed property investment and hospitality group.

Location

Hong Kong

Report to

General Manager

Job Summary

  • Manage overall operation of a country and yacht club facilities (except marina and docking)
  • In line with the company strategy plan, assist GM to review and formulate club recreational and services product & third-party event promotion strategy e.g. (Cultural events & festivals, facilities & attractions enhancement and other product development matters).
  • Develop promotion strategy from concept development, and marketing initiatives, to the execution of the promotional campaigns and the sustaining programs.
  • Identify, assess and groom new, potential and existing club products (e.g., sports, family, spa, health & fitness recreation, infrastructures, etc.) and third-party events (e.g., traditional festivals etc.) to enhance, repackage, and expand their appeal to stimulate residents experiences.

Responsibilities

  • Supervise and motivate 110 team members.
  • Manage and maintain all recreative facilities and dining F&B outlets to best-in-class standards to deliver excellent customer journey experience.
  • Build a strong rapport with members and handling complaints.
  • Ensure the operation within areas of responsibility complies with the SOP requirements.
  • Implementing preventive and remedial measures to safeguard the safety of members and guests.
  • Expand membership sales channel.
  • Assist the General Manager in managing the budget and marketing plan.

Requirements

  • A degree in recreation and leisure management or related disciplines.
  • 10 years relevant experience with a minimum of 5 years supervisory experience in the leisure or recreation fields.
  • Strong leadership, excellent interpersonal skills with initiatives1 to interact with customers and staff.
  • Excellent communication skills in both English and Chinese.
  • Customer focused, excellent people management practices, attitude and a good team player.
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