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Open nowFirst seen 3 days ago

General Manager, China

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Where
Shanghai, Shanghai, China
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Your applicationOpen nowGeneral Manager, ChinaBegin your journey · Shanghai, Shanghai, China

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

A major Asian Hotel Group with an international portfolio.

Location

Shanghai

Responsibilities

  • In charge of hotel operations which include administering and implementing the policies and procedures, establishing and monitoring the overall hotel goals and objectives.
  • Made daily physically routines spot checks on hotel outlets and a number of guestrooms in order to keep sight of the fact that the maintenance and standards of services achieved.
  • Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs.
  • Control the operating service standards to meet the expectations of management and guests.
  • Established operational objectives and action plans with time frame towards achieving goals.
  • Supervise and review staff morale and productivity, for maximizing high staff productivity. To ensure efficiency of services and effectiveness of teamwork.
  • Make closely monitoring of departmental performance from time to time.
  • Review regularly on business targets with division heads and plan new financial directives in addition to the projected figures in the business plan. Assist sales/marketing to create additional sales objectives to increase revenue in both rooms and food and beverage sales where applicable.
  • Possess effective marketing and sales skills with considerable experience in establishing hotel positioning, conducting marketing research, marketing strategies and hotel promotions.
  • Personally handle all complaints as much as possible and answered all hotel correspondences, which related to the administrations within 24 hours.
  • Produce and submit the required periodic reports to management.

Requirements

  • Seasoned hotelier with China experience & be able to communicate (read/write) in Chinese.
  • Rooms and Sales & Marketing background preferred.
  • Pre-opening experience is a definite asset.
  • Currently working in Shanghai/Beijing is highly desirable.
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