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Open nowFirst seen 3 days ago

Group General Manager - Hotel

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Where
Hong Kong, Hong Kong SAR, Hong Kong
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Your applicationOpen nowGroup General Manager - HotelBegin your journey · Hong Kong, Hong Kong SAR, Hong Kong

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Company

A hospitality brand with an extensive portfolio of properties in Hong Kong.

Location

Hong Kong

Report to

Group General Manager, Management Office

Job Summary

  • Responsible to manage the overall operation of assigned hotel properties to maximise performance, profitability and return on investment by creating a positive and productive work environment and ensuring delivery of superior guest service and compliance with quality and operational standards.
  • Develops and monitors the performance of financial and operational plans which support the overall objectives of the properties and operating division; develops the annual budget and business plan, makes recommendations for capital improvements to enhance the assets of the properties and ensure brand loyalty.

Responsibilities

  • Oversee functions at group level which includes but not limited to Marketing, Reservation, F&B, Rooms, Quality Assurance, HR, Finance, etc.
  • Oversee assigned hotel properties to ensure the delivery of operational service standards and financial target can be met.
  • Responsible to drive and implement group-wide initiatives in order to achieve group objectives.
  • Handle community/ media related inquiries in the most effective manner, while referring sensitive matters to the Group and corporate media/ communications offices.
  • Work closely with Group GM Management Office for new projects feasibility study as required.
  • Provides regular and ad hoc information and status reports to the Management Office as requested on the financial and operational performance of the property against plan.
  • Manages cash flow by implementing capital expenditure decisions that is in line with business performances.

Requirements

  • A degree holder with a minimum of Bachelor level preferably in Hotel & Hospitality.
  • At least 10 years management experience in hotel & hospitality industry and managing multiple & sizable properties.
  • Presentable, excellent service mindset in driving people & client experience.
  • Effective interpersonal and communication skills especially with stakeholder management.
  • Good analytical and numeric sense, be able to drive revenue & manage cost.
  • Strong in project management and problem solving.
  • Good command of Cantonese, Mandarin and English.
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