The posting
IN A NUTSHELL…
We release around 50 new products a year, from wallets and bags to luggage, device cases, straps and travel accessories. What makes a great bag isn’t what makes a great phone case, so “good” looks different from product to product. As our Production Quality Specialist, you’ll own the standard that decides whether a production run is good enough to ship, and hold our suppliers to it, run after run.
Reporting to our Inbound Supply Chain Manager, you’ll set the standard that our on-site inspector, third-party inspectors and production support crew work to. You’ll stay hands-on with the product and also drive NCRs and corrective actions to close, and keep standards consistent across factories in different time zones.
You’ll track quality data, spot trends and turn them into better ways of working. The role also has room to grow into building our quality manual, defining batch sign-off rules the whole team can apply the same way every time. Day to day, your focus is holding the standard steady, so what matters most is sound judgement and the ability to explain your thinking clearly.
YOU COULD BE THE ONE IF YOU HAVE…
- A few years in quality control or assurance for consumer products made overseas: soft goods, accessories, footwear, technical gear or homewares, anywhere quality is a judgement call rather than pass/fail
- Hands-on experience with pre-production and bulk sample approval, applying QC manuals, spec sheets and construction standards
- A solid technical grounding in AQL sampling, NCR management, root cause analysis and corrective actions
- Experience holding overseas suppliers to a standard: raising non-conformances, driving corrective actions to resolution, and coordinating remote QA staff and third-party inspections through to pre-shipment sign-off
- A way with quality data: tracking KPIs, spotting cross-category trends and turning them into clear recommendations
- Clear, confident communication in tricky supplier conversations, and the ability to turn technical findings into plain next steps (this matters as much as the technical side)
- A self-starter who takes direction and sees things through, with some experience guiding others (here, our on-site inspector and production support crew, not a big team)
- A plus, not a must: you’ve turned a jumble of product standards into clear rules someone else could follow.
IF YOU WERE HERE LAST MONTH, HERE ARE SOME THINGS YOU MIGHT HAVE DONE…
- Turned “good” on a new product into a clear accept-or-reject rule for the whole batch, and set the acceptance level for our on-site and third-party inspectors
- Found a defect in a production sample, raised an NCR, pushed for root cause and a corrective action plan, followed it through to close, and brought a clear recommendation (accept, rework or reject) to your manager where a bigger call was needed.
- Spotted a recurring webbing issue in return reports, traced it to a specific production run and opened a supplier conversation backed by data
- Tracked monthly quality KPIs, spotted a category trend and written up the quarterly quality report
- Prioritised pre-shipment inspections and QC checks by risk and launch timing, and shared the load with the team
- Flagged quality risks in a new product brief and tweaked our quality system so they’re easier to catch next time.
LOCATION AND HOURS
Full-time, based in our Collingwood office, with hybrid flexibility.
Start date: We're ready when you are.
WHY WORK FOR BELLROY?
At Bellroy, it takes a wonderfully diverse crew to make everything tick. We’re a close-knit group of thinkers and makers from over 25 different countries, each contributing unique skills to achieve our shared vision. We believe that embracing diverse backgrounds and perspectives is key to staying agile and resilient. So, even if your experience isn’t an exact match, but you feel you have something special to contribute, we’d love to hear from you.
Bellroy is committed to making our hiring process accessible to everyone, including individuals with disabilities. If you need reasonable accommodations at any stage—whether it's applying, interviewing, completing pre-employment testing, or otherwise participating in the selection process—please contact us at [email protected]. Include your full name, the best way to reach you, and the type of accommodation you need to support you throughout the application process. We’re here to help and ensure you have the best possible experience.
Bellroy’s mission is to inspire better ways to carry; use business as a force for good; and help the world – and our crew – flourish. We make great carry products that delight people in their everyday lives, while constantly innovating to improve the sustainability of our materials. We donate a portion of our revenue to some of the world’s most effective charities and are a certified B Corporation™. We have carefully built our culture on radical effectiveness. Our credo is "smart people with good intentions who get shit done" (yes, really).
