Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 4 hours agoWe saw it 87 min after it went up

Guest Service Agent, Season 2027 - Splendido a Belmond Hotel

Belmond

Where
Portofino, Metropolitan City of Genoa, Italy
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGuest Service Agent, Season 2027 - Splendido a Belmond HotelBelmond · Portofino, Metropolitan City of Genoa, Italy

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Belmond's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 4 hours ago

The posting

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.

Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.

For the next season 2027, we are looking for a Guest Service Agent to join our Team Splendido!

The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity. He/she is passionate about service and willing to grow professionally.

He/She will Report to the Front Office Manager.

Main duties & responsibilities:

  • Review reservations to make sure they are correctly inserted in the PMS system
  • Support the Front Desk in the daily operations, according to the company policies and procedures, maintaining high standards at all times;
  • Follow-up with central reservations department in case of missing correspondance
  • Maintain professional relationship with Guests and Colleagues;
  • Anticipate Guests' needs
  • Handle deposit and commisions payments

Requirements

  • At least 2 years of experience in front desk role in luxury hotels.
  • Effective and punctual written and verbal communication in order to update relevant colleagues and department.
  • He/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He/she is willing to continuously develop him/herself.
  • He/she should be accurate and precise in all duties and checks carried out. He/she demonstrates a sense of urgency and take ownership of one's tasks and responsibilities.
  • He/she deals with multiple tasks and alters behaviour/priorities as changes occur and remains calm in pressurised situation.
  • Ability to handle stressful situations and remain calm under pressure.
  • Fluent in Italian and English. A third Language is required.
  • Knowledge of Microsoft Office package.

Benefits

  • We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 5, Guest Service Agent
  • Start date: March 2027 to End date: November 2027, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
  • Salary as by CCNL + increase based on seniorirty and skill level (superminimo), separate payslip for 13°,14° and TFR
  • Welfare incentive based on quality goals.
  • Accomodation in our staff house including breakfast.
  • Bus ticket as benefit for the contract period; staff cantine.
  • Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages

About Belmond:

Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.

Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.

Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Belmond's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Belmond's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Belmond's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.