The posting
Company Overview
Beltran Company is a dynamic and community-focused organization specializing in property management. We are dedicated to providing exceptional service and creating a welcoming environment for all residents within our apartment communities.
Job Title
Community Relations Representative
Job Location
Irvine, CA
Job Description
- Serve as a primary point of contact for residents within the apartment community.
- Facilitate the move-in and move-out process, ensuring a smooth transition for residents.
- Manage resident communications effectively through various channels.
- Deliver outstanding customer service to enhance resident satisfaction.
- Assist in property management tasks to maintain a high-quality living environment.
- Process final account statements at move-out with accuracy and efficiency.
- Collaborate with a medium to large team to meet the needs of the community.
Qualifications
- 0-5 years of experience in a related field.
- Proficiency in computer use, including email and office productivity software such as Gmail, Google Docs, Google Sheets, and Google Slides.
- Strong customer service skills and the ability to address resident concerns with empathy and professionalism.
- Knowledge of property management principles and practices.
Work Environment
This role requires working in an on-site Resident Services Office, where you will be an integral part of a team dedicated to providing top-notch service to our apartment community residents.
Benefits
Beltran Company offers multiple benefits to both full and part-time associates. Below are the standard benefits offered to all employees. *Start of these benefits may vary depending on position, job type, department, hire date, and other factors. The exact specifications may be requested during interview.
- 401K
- Health
- Dental
- Vision
- Wellness & Mental Wellbeing
- Wardrobe Allowance (Certain positions)
- Life Insurance
Pay
Per California state law, Beltran Company is required to disclose the exact and/or pay range for a specific position. This positions pay is disclosed below.
Pay Range: $19.58 - 24.59 per hour
Additional Pay (if applicable): This position may be eligible for commissions.



