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Open nowPosted 17 hours ago

Customer Delivery Assistant

Bensons for Beds62 open roles

Where
Dagenham, United Kingdom
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Your applicationOpen nowCustomer Delivery AssistantBensons for Beds · Dagenham, United Kingdom
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Bensons for Beds postings stay open a median of 11 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 17 hours ago

Bensons for Beds median: 11 days open

The posting

We are looking for a proactive and dedicated individual to join our team as a Customer Delivery Assistant. This is an exciting opportunity to work in a dynamic environment, supporting the delivery of excellent service to our valued customers.

Key Responsibilities in Customer Service and Delivery

  • Provide outstanding customer service throughout the delivery process, ensuring customer satisfaction at every stage.
  • Assist with the smooth delivery of products to customers, supporting drivers and team members as required.
  • Handle customer queries in a professional and courteous manner, both in person and over the telephone.
  • Support the team in managing deliveries, helping with loading, unloading, and checking products.
  • Monitor delivery schedules and communicate effectively with the wider team to ensure timely completion.

Skills and Experience for Success

  • Excellent communication and interpersonal skills, with a passion for delivering high-quality customer service.
  • Ability to work as part of a team and follow instructions accurately.
  • Good time management skills and the ability to handle multiple tasks efficiently.
  • Previous experience in a customer-facing or delivery role is desirable but not essential.
  • Positive attitude, reliability, and willingness to learn new skills.

Why Join Our Delivery Team?

  • Be part of a supportive and inclusive team where your contribution makes a real difference.
  • Opportunities for learning, development, and career progression within the company.
  • Competitive salary and staff benefits.
  • Access to ongoing training and support to enhance your skills in customer service and logistics.

Requirements for the Customer Delivery Assistant Role

  • Eligibility to work in the UK.
  • Flexibility to work a range of shifts including weekends, as required by business needs.
  • Basic numeracy and literacy skills.
  • A friendly and approachable manner suitable for customer-facing responsibilities.
  • Experience of working as part of a delivery crew
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