Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 22 days ago

Senior Technical Support Engineer

Bentley Systems26 open roles

Where
Exton Pennsylvania United States
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Technical Support EngineerBentley Systems · Exton Pennsylvania United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Bentley Systems's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market. Bentley Systems postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 22 days ago

Bentley Systems median: 1 days open

The posting

Location: Remote or Hybrid - Exton, PA or Philadelphia (if near to office location, 3 days in a week, in-office)

Position Summary

Are you passionate about solving complex technical challenges and becoming a recognized expert in your field? As a Senior Engineer, you'll combine deep technical expertise with creativity and leadership to tackle difficult problems, drive innovation, and influence the direction of our solutions. You'll collaborate with talented engineers across global teams, share knowledge, mentor others, and help deliver exceptional experiences for our users.

We're looking for someone who thrives on continuous learning, stays ahead of industry trends, and enjoys turning new ideas into practical solutions. You'll have the freedom to make an impact, the opportunity to grow your technical and leadership skills, and the chance to work on technology that powers some of the world's most important infrastructure projects.

Responsibilities:

  • Solve complex technical issues, identify root causes, and deliver effective solutions for customers.
  • Support Bentley products and their integrations across cloud services, databases, networks, and connected technologies.
  • Collaborate with global engineering, product, and support teams to improve products and customer experiences.
  • Share knowledge through technical training, documentation, Tech Talks, and mentoring colleagues.
  • Act as a technical leader and trusted expert within your area of specialization.
  • Contribute ideas and feedback to influence product improvements and future capabilities.
  • Stay current with emerging technologies, industry trends, and best practices.
  • Ensure high-quality customer support by meeting service commitments and maintaining strong customer satisfaction.
  • Proactively identify risks, recurring issues, and opportunities for improvement before they become larger problems.
  • Help define and improve troubleshooting, testing, and support processes that scale across the organization.
  • Communicate technical decisions, challenges, and recommendations clearly to both technical and non-technical audiences.
  • Continuously develop your technical expertise, leadership skills, and professional growth.

Qualifications:

  • 7+ years supporting enterprise software in SaaS, cloud, or hybrid environments.
  • Proven ability to lead complex technical issues to resolution in partnership with Engineering and Operations teams.
  • Strong hands-on experience with:
  • Microsoft Azure
  • Windows Server and desktop environments
  • Networking and connectivity troubleshooting
  • APIs, integrations, SSO, and OAuth
  • Skilled at analyzing logs, packet captures, HAR files, and other diagnostic data to identify root causes.
  • Excellent communication skills, with the ability to explain technical issues clearly to both engineers and customers.
  • Calm, customer-focused, and effective when managing critical or high-impact incidents.
  • This role does not require travel
  • Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

Ideal Candidate

You'll thrive in this role if you enjoy solving the toughest technical problems, collaborating with smart people across global teams, and becoming the go-to expert others rely on when things get complicated. You'll combine strong technical depth with curiosity, ownership, and a desire to continuously improve both products and customer experiences.

Certifications

Required: at least one current, role-relevant cloud certification (or evidence you can achieve within 90 days).

Strongly Preferred:

  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • Networking certs such as CCNA/CCNP (or equivalent demonstrable networking depth)
  • Security fundamentals (e.g., SC-900 or equivalent) are a plus.

#LI-RB1

#LI-REMOTE

This is a Home-based role.

What We Offer:

  • Step into a collaborative work environment where ideas flourish, and teamwork propels us forward towards shared success.
  • An attractive salary and benefits package.
  • Bentley Impact Day: take a day off from work to volunteer with an organization of your choice.
  • Celebrate milestone achievements and moments that matter through our colleague recognition award programs and our Bentley Achievers platform.
  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
  • Be part of a company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.

Who We Are:

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries.

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice

Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request by calling 610-458-5000 or sending us an email at [email protected]

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Bentley Systems's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Bentley Systems's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Bentley Systems's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.