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Open nowFirst seen 8 days ago

Guest Services / Reservation Specialist - FT

Bentwater Yacht & Country Club21 open roles

Where
Montgomery, TX
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Your applicationOpen nowGuest Services / Reservation Specialist - FTBentwater Yacht & Country Club · Montgomery, TX

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Bentwater Yacht & Country Club's own form.

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: first seen 8 days ago

The posting

**MUST have admin or hotel exp***Must have flexible availability **

The Guest Services position is responsible for the daily operations of the Front Desk providing attentive, friendly and courteous service to all members and guests of Bentwater Yacht & Country Club.

Essential Functions include but not limited to the following:

  • Greet all members and guests and make them feel welcome.
  • Answers telephones and routes calls to appropriate departments.
  • Distributes faxes to appropriate persons, departments or members.
  • Receives and delivers messages for members, guests and other employees.
  • Copy and/or fax items for members, guests and other departments.
  • Confirms reservations for: Villas, Special Events, & Dining
  • Confirm all reservations with members.
  • Responsible for checking guests in and out of Villas
  • Receives payments for stays in Villas and member statements.
  • Maintain Villa occupancy report
  • Complete daily night audit reports.
  • Maintains supply of guest check-in packages.
  • Responsible for folding, stuffing and mailing monthly member statements.
  • Post and mail all outgoing mail for both club and member.
  • Dispatch maintenance, housekeeping and other departments to areas as needed.
  • Provide information on activities and special events to members and guests.
  • Distribute office supplies for all departments.
  • Complete miscellaneous typing and projects for other departments.
  • Prepare labels for mailings.
  • Prepare name tags for activities that require them.
  • Assist members and guests with special needs/requests in the Villas.
  • Other duties as assigned by the Front Desk Supervisor.
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